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For Companies At a Glance
- Tasks: Support guests with their tickets and enhance their event experience.
- Company: Join a world-famous events team at Goodwood.
- Benefits: Comprehensive training, daily lunch provided, and flexible shifts.
- Why this job: Be part of exciting events and help create memorable experiences.
- Qualifications: Friendly attitude, basic tech skills, and great communication.
- Other info: Reliable transport needed; shifts available via Shiftboard.
Join our Event Casuals as App Support. Are you passionate about delivering exceptional customer service and being part of world‑famous events? We’re looking for friendly, tech‑savvy individuals to support guests with accessing their tickets via The Goodwood Tickets App. As part of the App Support team, you’ll be stationed at one of our entrances, helping guests connect to Wi‑Fi, navigate the app, and troubleshoot any issues. You’ll play a key role in ensuring a smooth and enjoyable experience for every visitor.
What You’ll Be Doing
- Assisting guests with accessing their digital tickets via The Goodwood Tickets App
- Connecting guests to Wi‑Fi using a provided QR code
- Troubleshooting app‑related issues and answering general enquiries
- Enhancing the overall guest experience with a helpful and positive attitude
What You’ll Need
- A confident, approachable manner and excellent communication skills
- Basic tech knowledge and the ability to explain app usage clearly
- Flexibility with working hours, especially in the event of delays
- Adherence to our dress code (uniform provided)
Additional Details
- Comprehensive training on the app prior to the event
- Shifts and hours will be available via your Shiftboard account
- A lunch bag will be provided daily (please update dietary requirements in advance)
- You’ll be paid in arrears on the last working day of the following month
- Goodwood is in a rural location with limited public transport, so reliable transport is essential
Important Information
We welcome people from all backgrounds. However, due to the nature of the events and the length of some shifts, we cannot accept applications from anyone under the age of 16.
App Support - Event Casual Workers employer: The Goodwood Group
Contact Detail:
The Goodwood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land App Support - Event Casual Workers
✨Tip Number 1
Get to know the Goodwood Tickets App inside out! Familiarise yourself with its features and common issues so you can help guests without breaking a sweat. The more confident you are, the better you'll be at assisting others.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing with friends or family to get comfortable explaining tech stuff in simple terms.
✨Tip Number 3
Flexibility is your best mate! Be ready to adapt to changes in your schedule or unexpected situations during events. Showing that you can handle the heat will make you stand out.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you're keen on joining our team and being part of those amazing events!
We think you need these skills to ace App Support - Event Casual Workers
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about joining our Event Casuals team! Share your enthusiasm for customer service and how you can contribute to making every guest's experience memorable.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Highlight Your Tech Savvy: Since you'll be helping guests with the Goodwood Tickets App, mention any relevant tech skills or experiences. Show us that you can troubleshoot and explain app usage like a pro!
Apply Through Our Website: We want to hear from you! Make sure to submit your application through our website for the best chance of joining our awesome team. It's quick and easy!
How to prepare for a job interview at The Goodwood Group
✨Know the App Inside Out
Before your interview, make sure you’re familiar with The Goodwood Tickets App. Download it, explore its features, and understand how to troubleshoot common issues. This will show your tech-savviness and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you helped someone solve a problem or made their experience better. This will demonstrate your friendly and approachable manner.
✨Flexibility is Key
Be ready to discuss your availability and flexibility with working hours. Since events can be unpredictable, showing that you can adapt to changes will make you a more attractive candidate.
✨Dress to Impress (and Comply)
Even though a uniform will be provided, dress smartly for the interview. This shows respect for the company and the role. Plus, it’s a great way to make a positive first impression!
