At a Glance
- Tasks: Create amazing experiences for members and manage their journeys in a vibrant health club.
- Company: Join the Goodwood Estate, a stunning and supportive workplace.
- Benefits: Free gym membership, health cash plan, event tickets, and discounts across the estate.
- Other info: Work in a beautiful environment with opportunities for personal growth.
- Why this job: Be the friendly face that makes every member's experience exceptional.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 21500 - 26500 £ per year.
Health Club Administrator - Chichester Do you love creating great experiences and thrive in an organised, people-focused role?
Set within the stunning surroundings of the Goodwood Estate, our Health Club is much more than a gym.
It's a vibrant community where members come to prioritise their wellbeing, and we're looking for a personable and proactive Health Club Administrator to help make every interaction exceptional.
As the first point of contact for many of our members, you'll play a key role in delivering a seamless member experience.
From supporting membership journeys and maintaining accurate records to answering enquiries and showcasing our facilities through membership tours, no two days are the same.
If you're an organised administrator with a passion for customer service and an eye for detail, this could be the perfect opportunity to join a friendly and supportive team in one of the most beautiful workplaces in West Sussex.
What you'll do
- Be a welcoming and knowledgeable point of contact for member enquiries, both in person and remotely.
- Support all aspects of membership administration, including renewals, new joiners, suspensions and waitlists.
- Conduct membership sales tours and help prospective members discover everything the Health Club has to offer.
- Maintain accurate records across our systems and databases.
- Produce reports, update trackers and support month-end administration.
- Assist with member communications, feedback and engagement initiatives.
- Support the smooth day-to-day operation of the Health Club through excellent organisation and attention to detail.
- Help ensure our members receive a consistently high standard of service throughout their journey with us.
- What you'll have
- Previous experience in an administration or customer service role.
- A passion for delivering exceptional customer experiences.
- Excellent organisation skills and the ability to manage multiple priorities.
- Strong attention to detail and a high level of accuracy.
- Confidence using Microsoft Office and other business systems.
- Strong communication skills and a positive, professional approach.
- A proactive mindset with a genuine willingness to help others.
- What you'll get
- Free Gym and Health Club membership
- Health cash plan and access to a comprehensive wellbeing programme
- Free event tickets to our world-famous motorsport and horseracing events
- Discounts across the Estate
- Group Performance Share scheme
- A unique and inspiring place to work
Join us and help create exceptional experiences for every member, every day.
Health Club Administrator - Chichester employer: The Goodwood Estate
The Goodwood Estate is an exceptional employer, offering a vibrant work culture that values collaboration and innovation within the hospitality and events sector. Employees benefit from professional growth opportunities, a supportive environment, and the unique charm of working in a picturesque location that enhances both personal and professional experiences. Join us to be part of a team that not only drives financial success but also creates memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Administrator - Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Goodwood Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Goodwood Estate
Don't be shy about reaching out to The Goodwood Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Health Club Administrator - Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Goodwood Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Goodwood Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
