At a Glance
- Tasks: Welcome guests, lead a team, and ensure unforgettable experiences.
- Company: Goodwood, a vibrant place where guests feel like family.
- Benefits: Free event tickets, health club access, and a healthcare cash plan.
- Other info: Work in beautiful countryside with opportunities for personal growth.
- Why this job: Join us to create amazing first impressions and grow your career.
- Qualifications: Customer service experience and a passion for teamwork.
The predicted salary is between 28000 - 30000 £ per year.
Love people? Obsessed with creating amazing first impressions? Ready to step into a role where you can lead, grow, and make every guest’s stay unforgettable? We’re looking for a Front Desk Supervisor who’s all about good vibes, great service, and genuine connections. At Goodwood, our guests are more than customers - they’re part of the experience. And so are you.
What you'll be doing:
- Welcoming guests like old friends - warm, professional, and always personal
- Leading and supporting a team of amazing Hosts during your shift
- Training new team members and helping your crew grow with you
- Solving problems with confidence and kindness
- Making sure everything runs smoothly - from check-in to check-out
- Using hotel systems (like Protel) to keep things seamless
What you'll have:
- You're a people person through and through
- You’ve worked in customer service before (hospitality is a big plus)
- You’ve got team leadership energy - even if it wasn’t your job title yet
- You love learning new tech and tools (hotel booking systems = bonus points)
- You’ve got your own way of getting here - we’re in beautiful countryside (lucky us!)
What you'll get:
- Free tickets to our epic headline events
- Free Health Club access and a comprehensive wellbeing programme
- Healthcare cash plan
- Entry into our Company Performance Share Scheme
If you’re ready to take the next step, support a team, and create standout guest experiences - we want to meet you.
Front Desk Supervisor - Chichester employer: The Goodwood Estate
At Goodwood, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and empowered to grow. Located in the stunning countryside of Chichester, our Front Desk Supervisors enjoy unique benefits such as free access to our Health Club, tickets to exciting events, and a comprehensive wellbeing programme, all while creating unforgettable experiences for our guests. Join us to be part of a supportive team that thrives on genuine connections and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Supervisor - Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Goodwood Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Goodwood Estate
Don't be shy about reaching out to The Goodwood Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Desk Supervisor - Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Goodwood Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Goodwood Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
