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- Tasks: Lead a passionate team to deliver exceptional spa experiences and maintain high treatment standards.
- Company: Join the Goodwood Hotel, a stunning estate focused on health and wellbeing.
- Benefits: Enjoy free gym membership, wellness programmes, and exclusive event tickets.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real impact in wellness while developing your leadership skills in a vibrant environment.
- Qualifications: NVQ Level 3 in Beauty Therapy and proven experience in the wellness sector.
The predicted salary is between 25000 - 30000 £ per year.
Picture yourself as the Assistant Spa Manager at the beautiful Goodwood Estate, joining a Health & Wellbeing team dedicated to delivering exceptional experiences every day. In this varied and people-focused role, you’ll support the Spa Manager with the smooth running of the Waterbeach Spa, ensuring the team feel prepared, motivated and empowered to deliver truly memorable guest experiences.
As a natural leader with a passion for wellness, you’ll help cultivate a ‘surprise and delight’ culture – inspiring both our Therapists and our Spa Reception team to achieve high standards in service, utilisation, occupancy, and retail performance. You’ll play a hands-on role in daily operations, from leading team briefings and supporting with absences, to ensuring treatment standards remain consistently exceptional.
You’ll also be involved in financial performance by supporting with revenue targets, cost-control measures and identifying opportunities to streamline systems or introduce new ways of working. Alongside this, you’ll work closely with our Trainer Therapist to maintain high-quality treatments and support the Reception team with stock management and revenue goals.
A key part of the role includes immersing yourself in our wellbeing retreats – understanding the purpose behind each element and sharing this knowledge with the team to enrich both colleague and guest experience. Staying current with holistic wellness trends and bringing that energy back into the spa will also be an important part of your contribution.
This is a hands-on leadership role, with up to 50% of your week spent performing treatments or supporting Spa Reception where needed.
What do I need to be successful?
- NVQ Level 3 in Beauty Therapy (or equivalent)
- Proven experience as a Spa Beauty Therapist with a genuine passion for the wellness sector
- Leadership experience preferred, with the ability to motivate, mentor and develop a team
- Strong focus on exceptional customer service and guest experience
- Excellent communication skills and a positive, friendly ‘can-do’ approach
- Ability to prioritise, stay organised and thrive in a fast-paced environment
- Strong attention to detail, particularly around stock control and operational processes
- Additional holistic therapy qualifications would be a bonus
- Flexibility to work weekends
- Own transport (essential)
What will I get in return?
- A comprehensive wellbeing programme including weekly exercise classes
- Free Gym and Health Club membership
- Event tickets to Festival of Speed, Horseracing and Revival
- 10% commission on retail when targets are achieved
- Free 30-minute treatments and access to products at taster prices
- Reduced fees for personal training
- Certified training and development opportunities
- Free uniform and staff meals while on shift
- A health cash plan to redeem medical costs plus more
- Entry into the company bonus scheme
Assistant Spa Manager - Goodwood Hotel - Chichester. Job in Chichester Education & Training Jobs employer: The Goodwood Estate
Contact Detail:
The Goodwood Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager - Goodwood Hotel - Chichester. Job in Chichester Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the wellness and spa industry, especially those connected to Goodwood Hotel. Attend local events or workshops to meet potential colleagues and show your passion for the role.
✨Tip Number 2
Prepare for the interview by immersing yourself in the latest wellness trends. Bring fresh ideas to the table that could enhance the guest experience at Waterbeach Spa. We want to see your enthusiasm and knowledge shine!
✨Tip Number 3
Showcase your leadership skills during the interview. Share examples of how you've motivated teams in the past and how you plan to inspire the Spa Reception team. We love seeing candidates who can lead with confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Goodwood.
We think you need these skills to ace Assistant Spa Manager - Goodwood Hotel - Chichester. Job in Chichester Education & Training Jobs
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your passion for wellness shine through! Share your experiences and what motivates you in the beauty therapy field. We want to see that you genuinely care about creating exceptional guest experiences.
Highlight Leadership Skills: Since this role involves leading a team, make sure to highlight any leadership experience you have. Talk about how you've motivated or mentored others in the past. We love seeing candidates who can inspire and empower their teams!
Be Detail-Oriented: Pay attention to the details in your application. This means checking for typos and ensuring your format is clean and professional. We appreciate candidates who take the time to present themselves well, as it reflects the attention to detail we value in our spa operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Goodwood!
How to prepare for a job interview at The Goodwood Estate
✨Know Your Wellness Trends
Make sure to brush up on the latest holistic wellness trends before your interview. Being able to discuss current practices and how they can enhance guest experiences will show your passion for the industry and your commitment to staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a team in previous roles. Highlight specific situations where you’ve led by example, especially in fast-paced environments, to demonstrate your ability to inspire others and maintain high service standards.
✨Understand the Spa's Operations
Familiarise yourself with the daily operations of a spa, including stock management and treatment standards. Being able to discuss how you would support the Spa Manager in these areas will show that you’re ready to hit the ground running.
✨Emphasise Customer Service Excellence
Prepare to share stories that illustrate your commitment to exceptional customer service. Think about times when you went above and beyond for guests, as this role is all about creating memorable experiences for them.