At a Glance
- Tasks: Welcome guests and manage bookings in a stylish private members' club.
- Company: Join The Kennels at the stunning Goodwood Estate.
- Benefits: Earn up to £14.24 per hour with holiday pay included.
- Other info: Casual role with a fast-paced, team-oriented environment.
- Why this job: Be the friendly face that creates memorable experiences for our guests.
- Qualifications: Passion for service and previous customer-facing experience required.
The predicted salary is between 13 - 14 £ per hour.
Join our team at The Kennels, a stylish private members' club set within the beautiful Goodwood Estate. As our Receptionist, you’ll be the welcoming face that sets the tone for every guest’s visit, creating a warm and memorable first impression. This is a casual role, ideal for someone who enjoys working with people and thrives in a fast-paced, guest-focused environment.
What you'll be doing:
- Greeting guests and members with genuine warmth and professionalism
- Managing bookings, telephone enquiries, and general questions
- Building a good understanding of our offering - including the restaurant, membership benefits and Kennels events
- Supporting the wider team to ensure a seamless guest experience
What you'll bring:
- A passion for delivering great service
- Previous customer-facing experience (hospitality, events, or retail all welcome)
- Confidence using computers and booking systems
- An eye for detail and a proactive approach
- A positive attitude and team spirit
- Reliable transport – please note we are not on a public transport route
Casual Kennels Receptionist - Chichester employer: The Goodwood Estate
At The Kennels, located within the stunning Goodwood Estate, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. As a Casual Kennels Receptionist, you'll enjoy competitive pay rates, flexible working hours, and the opportunity to engage with a diverse clientele in a beautiful setting, all while being part of a supportive team dedicated to delivering exceptional guest experiences. We are committed to your personal and professional growth, providing you with the tools and training needed to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Kennels Receptionist - Chichester
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on The Kennels and the Goodwood Estate. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first point of contact for guests. Practising a warm and professional welcome can make all the difference. Think about how you want to come across and maybe even rehearse with a friend.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples from your past experiences where you've gone above and beyond for a guest. This role is all about creating memorable experiences, so let them know you’ve got what it takes!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Casual Kennels Receptionist - Chichester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and working with people. A warm and friendly tone can make a great first impression.
Tailor Your Experience:Make sure to highlight any previous customer-facing roles you've had, whether in hospitality, events, or retail. We love seeing how your past experiences align with what we’re looking for, so be specific about your skills and achievements!
Be Detail-Oriented:Pay attention to the details in your application. Double-check for any typos or errors, as they can give off the wrong impression. A polished application shows us that you care about the role and are serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about The Kennels and what we’re all about!
How to prepare for a job interview at The Goodwood Estate
✨Know the Venue
Before your interview, take some time to research The Kennels and the Goodwood Estate. Familiarise yourself with their offerings, such as the restaurant and membership benefits. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As a Casual Kennels Receptionist, you'll be the first point of contact for guests. Prepare examples from your previous customer-facing roles where you delivered exceptional service or handled challenging situations. This will demonstrate your ability to create a warm and memorable first impression.
✨Be Ready for Practical Questions
Expect questions about managing bookings and handling telephone enquiries. Brush up on any relevant computer systems or booking software you’ve used before. If you’re not familiar with specific systems, express your willingness to learn quickly.
✨Emphasise Team Spirit
The role requires a proactive approach and teamwork. Be prepared to discuss how you've collaborated with others in past roles. Highlight your positive attitude and how you contribute to a seamless guest experience, as this aligns perfectly with what they’re looking for.
