At a Glance
- Tasks: Be the friendly face of our Health Club, ensuring smooth operations and top-notch customer service.
- Company: Join a vibrant team dedicated to health and wellness in a welcoming environment.
- Benefits: Enjoy free gym membership, event tickets, and a fantastic wellbeing programme.
- Why this job: Perfect for those who love fitness and want to make a positive impact on others' health journeys.
- Qualifications: Bring your enthusiasm and communication skills; fitness qualifications are a bonus but not essential.
- Other info: Participate in exciting social events and be part of a rewarding bonus scheme.
The predicted salary is between 20000 - 28000 £ per year.
Leisure Attendant – Goodwood Health Club
Join us at the heart of the beautiful West Sussex countryside, where extraordinary experiences are part of everyday life. As our Leisure Attendant, you’ll be the welcoming face of the Health Club – ensuring our front‑of‑house reception runs smoothly and our members and hotel guests receive outstanding service.
Your Role
You’ll be responsible for delivering high‑touch customer service, managing reception duties, and keeping the Health Club looking its best. From handling correspondence to guiding potential members around the club, you’ll help create a welcoming and professional environment.
You’ll also carry out Health Pitstops and gym inductions, and perform vital health and safety checks including pool water tests, safety audits, and pool plant tasks.
What You’ll Bring
- Passion for what you do and bundles of enthusiasm
- Attention to detail and strong organisational skills
- Excellent communication and interpersonal skills
- Experience in a member’s health and fitness club (desirable)
Basic hourly rate = £12.21 plus 12.07% holiday accrual = total hourly rate of £13.68
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Leisure Attendant employer: The Goodwood Estate Company Limited
Contact Detail:
The Goodwood Estate Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations related to leisure facilities. Being knowledgeable about these can set you apart during interviews, showing your commitment to maintaining a safe environment.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with others will highlight your suitability for the role.
✨Tip Number 3
Research our Health Club's offerings and values. Understanding what makes us unique will help you articulate how you can contribute to our team and enhance the member experience.
✨Tip Number 4
Network with current or former Leisure Attendants if possible. They can provide insights into the role and the company culture, which can be invaluable during your application process.
We think you need these skills to ace Leisure Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles related to health and fitness. Emphasise your attention to detail and communication skills, as these are crucial for the Leisure Attendant position.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the leisure industry. Mention specific examples of how you've demonstrated a positive attitude and excellent customer service in previous positions.
Highlight Relevant Qualifications: If you have a Level 2 Fitness Instructor qualification or any other relevant certifications, be sure to mention them prominently. Even if it's not essential, it can set you apart from other candidates.
Showcase Your Enthusiasm: Throughout your application, convey your enthusiasm for the role and the company. Use positive language and demonstrate your eagerness to contribute to the Health Club environment and its members.
How to prepare for a job interview at The Goodwood Estate Company Limited
✨Show Your Enthusiasm
As a Leisure Attendant, your passion for customer service is crucial. Make sure to express your enthusiasm for the role and the health club environment during the interview. Share examples of how you've positively impacted customer experiences in the past.
✨Demonstrate Attention to Detail
Highlight your ability to maintain a presentable environment and manage correspondence effectively. You could mention specific instances where your attention to detail made a difference, such as ensuring safety protocols were followed or creating a welcoming atmosphere.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle walk-in enquiries and guide potential members through the Health Pitstop and Gym induction processes.
✨Prepare for Health and Safety Questions
Since health and safety is a key aspect of the job, be ready to answer questions related to pool water tests and safety audits. Familiarise yourself with basic health and safety protocols in a leisure setting, and be prepared to discuss how you would ensure a safe environment for members and guests.