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- Tasks: Support guests with their tickets and enhance their event experience.
- Company: Join the team at world-famous Goodwood events.
- Benefits: Comprehensive training, daily lunch provided, and flexible shifts.
- Why this job: Be part of exciting events and help create memorable experiences.
- Qualifications: Friendly attitude, basic tech skills, and great communication.
- Other info: Reliable transport needed; must be 16 or older to apply.
The predicted salary is between 11 - 16 £ per hour.
Join our Event Casuals as App Support. Are you passionate about delivering exceptional customer service and being part of world-famous events? We’re looking for friendly, tech-savvy individuals to support guests with accessing their tickets via The Goodwood Tickets App.
As part of the App Support team, you’ll be stationed at one of our entrances, helping guests connect to Wi-Fi, navigate the app, and troubleshoot any issues. You’ll play a key role in ensuring a smooth and enjoyable experience for every visitor.
What You’ll Be Doing- Assisting guests with accessing their digital tickets via The Goodwood Tickets App
- Connecting guests to Wi-Fi using a provided QR code
- Troubleshooting app-related issues and answering general enquiries
- Enhancing the overall guest experience with a helpful and positive attitude
- A confident, approachable manner and excellent communication skills
- Basic tech knowledge and the ability to explain app usage clearly
- Flexibility with working hours, especially in the event of delays
- Adherence to our dress code (uniform provided)
- Comprehensive training on the app prior to the event
- Shifts and hours will be available via your Shiftboard account
- A lunch bag will be provided daily (please update dietary requirements in advance)
- You’ll be paid in arrears on the last working day of the following month
- We welcome people from all backgrounds. However, due to the nature of the events and the length of some shifts, we cannot accept applications from anyone under the age of 16.
- Goodwood is in a rural location with limited public transport, so reliable transport is essential.
If you or someone you know would like the chance to be involved in our world-famous events and experience them first-hand, please click to apply.
App Support - Event Casual Workers - Chichester employer: The Goodwood Estate Company Limited
Contact Detail:
The Goodwood Estate Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land App Support - Event Casual Workers - Chichester
✨Tip Number 1
Get to know the Goodwood Tickets App inside out! Familiarise yourself with its features and common issues so you can help guests with confidence. The more you know, the better you'll be at troubleshooting on the spot.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing with friends or family to get comfortable explaining tech concepts in simple terms.
✨Tip Number 3
Be flexible and ready for anything! Events can be unpredictable, so having a positive attitude and being adaptable will make you stand out. Show that you're willing to go the extra mile for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about shifts and training there, making it easier for you to prepare.
We think you need these skills to ace App Support - Event Casual Workers - Chichester
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about working at world-famous events! Share your enthusiasm for customer service and how you can make a difference in guests' experiences.
Be Tech-Savvy: Since you'll be helping guests with The Goodwood Tickets App, highlight any tech skills you have. Explain how you've used apps before and your ability to troubleshoot issues.
Keep It Friendly: We’re looking for approachable individuals, so make sure your application reflects your friendly personality. Use a positive tone and show us that you enjoy helping others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at The Goodwood Estate Company Limited
✨Know the App Inside Out
Before your interview, make sure you familiarise yourself with The Goodwood Tickets App. Understand its features and common issues users might face. This will not only show your tech-savviness but also your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or helped someone in need. This will demonstrate your ability to enhance the guest experience, which is key for this position.
✨Practice Clear Communication
Since you'll be explaining app usage to guests, practice articulating your thoughts clearly and concisely. You could even do a mock interview with a friend, focusing on how you would explain technical issues in simple terms.
✨Dress the Part
Even though the uniform will be provided, it's important to present yourself well during the interview. Dress smartly and maintain a friendly demeanour. First impressions matter, and showing that you take the opportunity seriously can set you apart.
