At a Glance
- Tasks: Join our team to manage patient care and administrative tasks in a friendly GP practice.
- Company: A busy, welcoming GP practice in Chelsea, London, focused on quality patient care.
- Benefits: Competitive pay at £15.50/hour, with potential for more hours and flexible scheduling.
- Other info: Supportive team environment with opportunities for personal growth and community engagement.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare administration.
- Qualifications: GCSEs in English and Maths, plus experience with SystmOne and eRS.
The predicted salary is between 23832 - 29128 £ per year.
We want to recruit a part-time Medical Administrator to join our friendly GP practice team. The specific days that we require the new recruit to work are Thursday and Friday, 8am-6:30pm with the potential for more hours upon review. Applicants should have GP surgery experience and knowledge of SystmOne. We are looking for a candidate who can be flexible within the role, to have the ability to adapt to the daily needs of the practice and to support annual leave cover and absences when required.
Main duties of the job:
- Be part of our surgery team delivering healthcare to our patients in a friendly and efficient manner, face-to-face, on the phone and online, providing a friendly and efficient service.
About us:
We are a busy but friendly GP practice on the Kings Road in Chelsea, London with a diverse group of staff to reflect our diverse community. With patients' needs at the heart of everything we do, we strive to provide a high quality service and treat all our patients with the utmost respect and care.
Job responsibilities:
- Dealing with day-to-day administration tasks, including processing referrals, online patient requests, and other documents.
- Managing the surgery email account and ensuring that all emails are answered in a timely manner.
- Processing new patient registrations.
- Dealing with repeat prescription requests.
- Responding efficiently and with respect and empathy to patient enquiries both in person and by telephone.
- Advise patients of relevant charges for non-NHS services, accept payment and issue receipts.
- Remaining patient and calm in often stressful situations.
- Scanning, filing and photocopying documents.
- Clerical support to GPs and the wider healthcare team.
- Understand and disseminate NHS wider policies to patients when requested.
- Undertake any other additional duties appropriate to the post as requested by the management team.
- Support the practice team with patient wellbeing events such as patient coffee mornings/drinks.
Person Specification:
Qualifications: GCSE grade A to C in English and Maths.
Experience: Experience of working with SystmOne, Experience of using the Electronic Referral System (eRS), Experience of using Accurx.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£15.50 an hour negotiable based on experience.
Medical Administrator/Receptionist in London employer: The Good Practice
The Good Practice in Greater London is an excellent employer, offering a supportive and collaborative work environment where every team member plays a vital role in patient care. With opportunities for professional development and a commitment to employee well-being, you will thrive in a culture that values flexibility and teamwork, making it a rewarding place to grow your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator/Receptionist in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Administrator/Receptionist in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Good Practice, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Good Practice
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Good Practice.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Good Practice.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Good Practice can really resonate with interviewers and show your commitment to the field.
