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- Tasks: Coordinate client care schedules and manage staff placements effectively.
- Company: Join The Good Care Group, an award-winning team rated 'Outstanding' by CQC.
- Benefits: Enjoy family-friendly perks, holiday schemes, and paid volunteer days.
- Why this job: Grow your career with excellent training and a supportive, inclusive culture.
- Qualifications: Experience in healthcare and staff scheduling is essential; strong IT skills are a must.
- Other info: We value diversity and offer a fair hiring process with anonymised applications.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Scheduling Coordinator We’re looking for a Scheduling Coordinator to join our team in London. You might already have experience as a call scheduler / coordinator, or you might have worked as a senior carer and you\’re looking for the next step in your career. We think there’s nowhere better than The Good Care Group to grow your career as a Scheduling Coordinator, where you’ll receive second to none training and be part of an award winning, and CQC “Outstanding” rated team. There’s nowhere better because: * Great place to build your skills with potential development opportunities across the business – in 2024, over 30% of Head Office positions were filled through internal hires. * Family friendly benefits including: grandparents leave, paternity leave and enhanced bereavement leave * Holiday buy and sell scheme * X2 paid volunteer days * Level 2 Disability Confident Employer * Peer lead steering groups, including LGBTQ+, Ethnicity and Culture and Neurodiversity * Employee Assistance Programme offering confidential advice and support * 96% would recommend working with us to others on Glassdoor What you’ll be doing: As Scheduling Coordinator you will help us enhance our clients’ quality of life by ensuring they are supported by the right carer with the correct level of experience to meet their needs. You will proactively roster client placements for your region, effectively managing holidays and any periods of absence. As a great team player you’ll build strong relationships with the professional care team, responding to any concerns or challenges in a professional and supportive manner. It’s important that you have good IT skills – a high level of accuracy is needed to ensure the scheduling system (Sirenum) and our database (Salesforce) is accurate. You’ll have: * Experience in the health care sector with an understanding of the expectations of a carer’s role and subsequent support required for both carers and clients * Staff scheduling experience * An ability to prioritise effectively, plan and organise * Excellent customer service skills with the ability to deal with difficult and challenging situations * An ability to problem solve and risk assess whilst staying calm in a fast pace environment * An ability to be able to facilitate change promptly and be able to re-prioritise your work-load daily Equal opportunity statement The Good Care Group and Oxford Aunts is an equal opportunity employer. We are proud to be a disability confident, and age diverse employer. To support a fair and inclusive hiring process, we anonymise all applications before they reach the hiring manager to help reduce unconscious bias. Successful candidates will also be required to undergo a Standard Disclosure and Barring Service (DBS) check
Scheduling Coordinator employer: The Good Care Group
Contact Detail:
The Good Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with the scheduling software mentioned in the job description, such as Sirenum and Salesforce. Having a good understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your experience in the healthcare sector during any informal conversations or networking opportunities. This can help you connect with current employees who may provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've effectively managed schedules or resolved conflicts in previous roles. This will showcase your problem-solving skills and ability to handle challenging situations, which are crucial for a Scheduling Coordinator.
✨Tip Number 4
Engage with the company's social media platforms and online presence. This will not only keep you informed about their latest news and initiatives but also give you talking points that can impress during interviews.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and the healthcare sector. Emphasise any roles where you've managed staff or coordinated schedules, as this will show you have the necessary skills for the Scheduling Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the carer's role and how your previous experience aligns with the responsibilities of a Scheduling Coordinator. Use examples to demonstrate your problem-solving abilities and customer service skills.
Highlight IT Proficiency: Since the role requires good IT skills, mention any experience you have with scheduling software or databases like Sirenum and Salesforce. If you have used similar systems, explain how you adapted quickly and maintained accuracy in your work.
Showcase Soft Skills: In your application, emphasise your ability to prioritise tasks, manage time effectively, and handle challenging situations calmly. These soft skills are crucial for a Scheduling Coordinator, so provide examples of how you've demonstrated these in past roles.
How to prepare for a job interview at The Good Care Group
✨Showcase Your Scheduling Experience
Be prepared to discuss your previous experience in scheduling or coordination roles. Highlight specific examples where you successfully managed schedules, dealt with conflicts, or improved processes. This will demonstrate your capability and understanding of the role.
✨Emphasise Your IT Skills
Since the role requires proficiency in systems like Sirenum and Salesforce, make sure to mention any relevant IT skills you possess. If you have experience with similar software, share how you used it to enhance efficiency or accuracy in your previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you faced challenges in scheduling or managing staff. Explain how you approached these situations, the solutions you implemented, and the outcomes. This will showcase your ability to stay calm and think critically under pressure.
✨Highlight Your Customer Service Skills
As a Scheduling Coordinator, you'll need excellent customer service skills. Be ready to provide examples of how you've handled difficult situations with clients or colleagues in the past. This will illustrate your ability to maintain professionalism and support in challenging circumstances.
