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- Tasks: Lead client growth strategies and drive influencer marketing campaigns for top brands.
- Company: Join Goat, a global leader in influencer marketing under WPP Media.
- Benefits: Enjoy flexible working, health perks, and 25+ days holiday.
- Why this job: Shape the future of influencer marketing while collaborating with a dynamic team.
- Qualifications: Proven experience in client management and strategic leadership.
- Other info: Be part of a vibrant culture with regular social events and personal development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Working Model: Hybrid
About The Goat Agency: Goat is part of WPP Media (formerly GroupM), the world's leading media investment company. Since 2015, we have been pioneers in influencer marketing, helping brands leverage the power of social media to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries. As part of our team, you will collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it is short-term activations or long-term ambassador programmes, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions.
Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter. We are also proud to be recognised as a recipient of the 'Top Employer Europe 2024' certification, underscoring our commitment to fostering a dynamic and supportive work environment. If you are ready to be part of the team shaping the industry, we would love to hear from you.
Role Overview: We are looking for a strategic leader with a strong drive for revenue growth and building robust client relationships to join our dynamic team at Goat. As a Client Solutions Director, you will be instrumental in a talented team focused on growing relationships with WPP Media clients and fostering important connections between various elements of the WPP Media business to maximise client success in influencer. This role is pivotal in driving our growth strategy and ensuring exceptional client engagement and commercial performance.
Key Responsibilities:
- Client Growth Planning: Collaborate with WPP Media client leads to develop comprehensive client growth plans, including client-specific targets and opportunities. Share insights with Goat teams to drive scalable net sales growth.
- Priority Client Management: Identify priority clients within key stakeholders based on prospective growth for Goat. Develop and execute individual growth plans and targets by client.
- New Business Development: Drive global new business support initiatives for WPP Media agencies, with a keen focus on increasing net sales volume. Lead and contribute to global RFP processes, ensuring the application of best practices across the business to maximise consistency and profitability.
- Commercial Strategy: Have a clear view of commercial potential and the necessary steps to maximise it across key clients, and across the wider client community you will be working with. Be able to justify how you are spending your time against a clear commercial objective.
- Team Leadership: Provide leadership and oversight to a team focused on growing relationships with clients; including account management and campaign delivery. Ensure team members possess the skills and capabilities needed to excel in senior stakeholder conversations and client negotiations.
- Continuous Development: Implement a culture of continuous improvement by upskilling team members and maintaining high performance standards.
- Client Relationship Management: Act as a liaison between WPP Media global client teams, and Goat's local market teams for major clients. Provide proactive commercial oversight and strategic guidance.
- Stakeholder Engagement: Develop and nurture key relationships within WPP Media, collaborating closely with Global Client Leaders (GCLs), investment teams and other stakeholders.
- Upselling Opportunities: Identify success stories and proactive upselling opportunities. Share these insights with local Goat teams to facilitate their net sales growth.
- Commercial Knowledge Management: Maintain a clear and accurate knowledge centre of all globally agreed commercial and operational models. Ensure local markets adhere to established commercial agreements and prevent unwanted precedents.
- Commercial Progress Reporting: Regularly report on key client and wider agency growth progress and initiatives to the Goat Senior Management Team.
Company Culture and Benefits:
- Regular social events and ongoing clubs
- Provided MacBook laptop to work from
- Flexi-hours
- Remote/Hybrid Working
- £200 grant to make your working from home set up comfortable once you have passed probation
- Health and wellbeing allowance once you have passed probation
- Health Insurance after you have passed probation
- Life Insurance Policy
- 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service
- Birthday & Work Anniversary Days Off
- Length of Service Gifts
- In-Office Benefits such as beauty treatments & yoga
Global Client Services Director in London employer: The Goat Agency
Contact Detail:
The Goat Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Client Services Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent campaigns and how they leverage influencer marketing. This will not only impress your interviewers but also help you tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your experience in client management and revenue growth, as these are key for the Global Client Solutions Director role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Goat Agency family. Let’s get you that dream job!
We think you need these skills to ace Global Client Services Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Client Solutions Director role. Highlight your experience in client management and revenue growth, as these are key aspects of the job. We want to see how your skills align with our goals!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven growth or improved client relationships. This will help us see the value you can bring to Goat.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits into our dynamic culture, so don’t be afraid to show us who you are and what makes you passionate about influencer marketing. We love a good story!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Goat Agency
✨Know Your Influencer Marketing Inside Out
Make sure you brush up on the latest trends and strategies in influencer marketing. Understand how Goat Agency leverages data and insights to drive results, as this will show your genuine interest and expertise during the interview.
✨Demonstrate Your Client Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where you’ve driven growth or resolved challenges, as this role is all about building robust connections with clients.
✨Showcase Your Strategic Thinking
Be ready to discuss your approach to developing comprehensive client growth plans. Think about how you would identify priority clients and what steps you’d take to maximise their success, as strategic leadership is key for this position.
✨Engage with the Company Culture
Familiarise yourself with Goat's company culture and values. Be prepared to discuss how you can contribute to a dynamic and supportive work environment, as they value team leadership and continuous development.
