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- Tasks: Lead client growth strategies and drive influencer marketing campaigns for top brands.
- Company: Join Goat, a global leader in influencer marketing under WPP Media.
- Benefits: Enjoy flexible working, health perks, and 25+ days holiday.
- Why this job: Shape the future of influencer marketing while collaborating with a dynamic team.
- Qualifications: Proven leadership skills and experience in client relationship management.
- Other info: Be part of a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Working Model: Hybrid
About The Goat Agency: Goat is part of WPP Media (formerly GroupM), the world’s leading media investment company. Since 2015, we have been pioneers in influencer marketing, helping brands leverage the power of social media to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries.
As part of our team, you will collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions.
Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter.
We’re also proud to be recognised as a recipient of the ‘Top Employer Europe 2024’ certification, underscoring our commitment to fostering a dynamic and supportive work environment. If you’re ready to be part of the team shaping the industry, we’d love to hear from you.
Role overview: We are looking for a strategic leader with a strong drive for revenue growth and building robust client relationships to join our dynamic team at Goat. As a Client Solutions Director, you will be instrumental in a talented team focused on growing relationships with WPP Media clients and fostering important connections between various elements of the WPP Media business to maximise client success in influencer. This role is pivotal in driving our growth strategy and ensuring exceptional client engagement and commercial performance.
Key Responsibilities:
- Client Growth Planning: Collaborate with WPP Media client leads to develop comprehensive client growth plans, including client-specific targets and opportunities. Share insights with Goat teams to drive scalable net sales growth.
- Priority Client Management: Identify priority clients within key stakeholders based on prospective growth for Goat. Develop and execute individual growth plans and targets by client.
- New Business Development: Drive global new business support initiatives for WPP Media agencies, with a keen focus on increasing net sales volume. Lead and contribute to global RFP processes, ensuring the application of best practices across the business to maximise consistency and profitability.
- Commercial Strategy: Have a clear view of commercial potential and the necessary steps to maximise it across key clients, and across the wider client community you’ll be working with. Be able to justify how you’re spending your time against a clear commercial objective.
- Team Leadership: Provide leadership and oversight to a team focused on growing relationships with clients; including account management and campaign delivery. Ensure team members possess the skills and capabilities needed to excel in senior stakeholder conversations and client negotiations.
- Continuous Development: Implement a culture of continuous improvement by upskilling team members and maintaining high performance standards.
- Client Relationship Management: Act as a liaison between WPP Media global client teams, and Goat's local market teams for major clients. Provide proactive commercial oversight and strategic guidance.
- Stakeholder Engagement: Develop and nurture key relationships within WPP Media, collaborating closely with Global Client Leaders (GCLs), investment teams and other stakeholders.
- Upselling Opportunities: Identify success stories and proactive upselling opportunities. Share these insights with local Goat teams to facilitate their net sales growth.
- Commercial Knowledge Management: Maintain a clear and accurate knowledge centre of all globally agreed commercial and operational models. Ensure local markets adhere to established commercial agreements and prevent unwanted precedents.
- Commercial Progress Reporting: Regularly report on key client and wider agency growth progress and initiatives to the Goat Senior Management Team.
Company Culture and Benefits:
- Regular social events and ongoing clubs
- Provided MacBook laptop to work from
- Flexi-hours
- Remote/Hybrid Working
- £200 grant to make your working from home set up comfortable once you’ve passed probation
- Health and wellbeing allowance once you’ve passed probation
- Health Insurance after you’ve passed probation
- Life Insurance Policy
- 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service
- Birthday & Work Anniversary Days Off
- Length of Service Gifts
- In-Office Benefits such as beauty treatments & yoga
Global Client Services Director employer: The Goat Agency
Contact Detail:
The Goat Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Client Services Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past work and achievements. This is your chance to shine and demonstrate how you can add value to potential employers.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company, understand their values, and come armed with questions. This shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly gives you a better shot at getting noticed by the hiring team. Don’t miss out!
We think you need these skills to ace Global Client Services Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Client Solutions Director role. Highlight your experience in client management and revenue growth, as these are key aspects of the job. We want to see how your skills align with our goals!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven growth or improved client relationships. This will help us see the value you can bring to Goat.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits into our dynamic culture, so don’t be afraid to show us who you are and what makes you passionate about influencer marketing and client solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Goat!
How to prepare for a job interview at The Goat Agency
✨Know Your Influencer Marketing Inside Out
Make sure you brush up on the latest trends and strategies in influencer marketing. Understand how Goat Agency leverages data and insights to drive results, as this will show your genuine interest and knowledge during the interview.
✨Prepare for Client Growth Scenarios
Think about specific examples where you've successfully developed client growth plans or managed key accounts. Be ready to discuss how you would approach prioritising clients and driving revenue growth at Goat.
✨Showcase Your Leadership Skills
As a Global Client Services Director, you'll need to lead a team effectively. Prepare to share your experiences in team leadership, especially how you've upskilled team members and fostered a culture of continuous improvement.
✨Engage with Stakeholders
Demonstrate your ability to build relationships with various stakeholders. Think of examples where you've collaborated with different teams to achieve a common goal, and be ready to discuss how you would engage with WPP Media's global client leaders.
