The Go-Ahead Group | Head of Fleet Performance
The Go-Ahead Group | Head of Fleet Performance

The Go-Ahead Group | Head of Fleet Performance

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the optimization of our bus fleet's performance and reliability.
  • Company: Join The Go-Ahead Group, a top UK transport provider connecting communities.
  • Benefits: Enjoy a diverse workplace with opportunities for growth and innovation.
  • Why this job: Make a real impact on community transport while driving performance improvements.
  • Qualifications: Experience in managing bus fleets and strong analytical skills are essential.
  • Other info: We value diversity and welcome applications from all backgrounds.

The predicted salary is between 54000 - 84000 £ per year.

About the Company

The Go-Ahead Group are the leading transport provider of bus services within the UK dedicated to offering affordable and reliable transport that connects communities to employment, education, and leisure opportunities. We operate bus services in London on behalf of Transport for London (TfL) and have a strong presence across the UK, as well as internationally. Our commitment to service excellence helps improve everyday journeys and supports the well-being of the communities we serve.

The Opportunity

The Head of Fleet Performance will be responsible for optimising the performance of Go-Ahead\’s bus fleet, ensuring continuous improvement in fleet reliability, efficiency, and cost-effectiveness. This role involves analysing data insights, driving performance improvement initiatives, and collaborating with internal and external stakeholders to improve fleet operations. As a key leader in the organisation, you will oversee the management of engineering KPIs, develop industry-leading maintenance standards, and guide the development of technology solutions to drive fleet optimisation.

Principal Accountabilities:

  • Collaborate with OpCo’s to monitor and troubleshoot bus fleet performance, identifying opportunities for continuous improvement and ensuring fleet reliability, engineering performance, and efficiency are optimised.
  • Own and manage engineering KPIs, including fleet availability, reliability, maintenance cost & efficiency, resource utilisation, energy consumption, and quality, ensuring consistent high performance.
  • Lead the development of leading maintenance standards and collaborate with OpCo’s to ensure they are embedded across the fleet for the delivery of safe and reliable assets.
  • Spearhead the development of technologies and systems to improve fleet performance, working closely with OpCo’s to embed efficient working practices across the fleet.
  • Work with the Business Services team to manage bus OEM aftermarket engineering commitments, ensuring they contribute positively to fleet performance.
  • Oversee bus fleet standardisation and optimisation, managing vehicle specifications, fleet acquisitions, and cascading movements to improve fleet performance
  • Coordinate mid-life refurb programmes with external partners and explore opportunities to establish internal capabilities for fleet improvement.
  • Deputise for the Head of Engineering when required and provide technical expertise to Go-Ahead Group and OpCo Engineering teams.

Knowledge & Experience:

  • Extensive experience in managing bus fleets, driving optimisation initiatives, and delivering improved fleet performance. A background in depot operations is essential.
  • Strong understanding of engineering performance, fleet maintenance, and bus industry standards, with a track record of developing and implementing maintenance practices that enhance fleet reliability and safety.
  • Excellent ability to analyse data, identify performance issues, and prepare reports that offer actionable recommendations for improvements.
  • Exceptional communication skills with a demonstrated ability to influence stakeholders at various levels. Proven self-motivation to drive change and performance improvements across teams.
  • Strong IT proficiency, particularly with MS Excel and Word, with the ability to collaborate on the development and integration of systems that drive efficiency.
  • Previous experience as a bus company Engineering Director is highly desirable.

At The Go-Ahead Group, we are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and equality. We believe that a variety of perspectives drives innovation and strengthens our ability to serve the communities we operate in. We are proud to be an equal opportunity employer, and we welcome applications from all individuals, regardless of age, race, gender, disability, sexual orientation, religion, or background. At Go-Ahead, we ensure that every employee has the opportunity to thrive and contribute to our collective success, in an environment that values differences and promotes fairness.

The Go-Ahead Group | Head of Fleet Performance employer: The Go-Ahead Group

At The Go-Ahead Group, we pride ourselves on being a leading employer in the transport sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programs and opportunities for advancement, ensuring that every team member can thrive in their career. Located in the heart of the UK, we provide a supportive culture that values diversity and inclusivity, making us an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

The Go-Ahead Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land The Go-Ahead Group | Head of Fleet Performance

✨Tip Number 1

Familiarize yourself with the latest trends and technologies in fleet management. Understanding how data analytics can optimize bus performance will give you an edge in discussions during the interview.

✨Tip Number 2

Network with professionals in the bus industry, especially those who have experience in fleet performance roles. Engaging with them can provide insights into the challenges and expectations of the position.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences where you successfully improved fleet performance or implemented maintenance standards. Concrete examples will demonstrate your capability and fit for the role.

✨Tip Number 4

Research The Go-Ahead Group's current fleet operations and any recent initiatives they have undertaken. Showing that you are informed about the company’s goals and challenges will highlight your genuine interest in the position.

We think you need these skills to ace The Go-Ahead Group | Head of Fleet Performance

Fleet Management
Data Analysis
Performance Improvement
Engineering KPIs Management
Maintenance Standards Development
Stakeholder Engagement
Technical Expertise in Bus Operations
Cost Efficiency Strategies
Resource Utilisation Optimization
Communication Skills
IT Proficiency (MS Excel, Word)
Project Management
Problem-Solving Skills
Collaboration with External Partners

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Head of Fleet Performance. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in managing bus fleets and driving optimisation initiatives. Provide specific examples of how you've improved fleet performance in previous roles.

Showcase Analytical Skills: Demonstrate your ability to analyse data and prepare actionable reports. Include examples of how your analytical skills have led to performance improvements in fleet operations.

Communicate Effectively: Since exceptional communication skills are crucial for this role, ensure that your application reflects your ability to influence stakeholders. Use clear and concise language, and consider including examples of successful stakeholder engagement.

How to prepare for a job interview at The Go-Ahead Group

✨Show Your Data Analysis Skills

Since the role involves analyzing data insights to drive performance improvements, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to identify issues and implement solutions in fleet management.

✨Demonstrate Leadership Experience

As a key leader in the organization, it's crucial to showcase your leadership skills. Share specific instances where you've led teams or projects, particularly in optimizing fleet performance or implementing maintenance standards.

✨Communicate Effectively

Exceptional communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Be ready to explain how you've influenced stakeholders in previous roles.

✨Understand Industry Standards

Familiarize yourself with the latest bus industry standards and maintenance practices. Be prepared to discuss how you have implemented these standards in past roles and how they can enhance fleet reliability and safety at Go-Ahead Group.

The Go-Ahead Group | Head of Fleet Performance
The Go-Ahead Group
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  • The Go-Ahead Group | Head of Fleet Performance

    London
    Full-Time
    54000 - 84000 £ / year (est.)

    Application deadline: 2027-01-21

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    The Go-Ahead Group

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