At a Glance
- Tasks: Shape and deliver people strategies to enhance business performance and employee engagement.
- Company: Join GTS, a leader in transforming travel across London with a focus on community and innovation.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Opportunity to work closely with senior leaders and support organisational growth.
- Why this job: Be a trusted advisor and drive positive change in a dynamic environment.
- Qualifications: CIPD Level 7 qualified with proven HR Business Partner experience.
The predicted salary is between 50000 - 60000 £ per year.
GTS is committed to transforming travel across London with a focus on community, innovation, and inclusion. With a strong emphasis on safety and service excellence, GTS plays a vital role in connecting people and places across the capital. We're now looking for a strategic and collaborative HR Business Partner to join our People team and drive the delivery of our People Plan across the business.
What You Will Do
- Work closely with senior leaders to shape and deliver people strategies that support business performance, employee engagement, and organisational growth.
- Act as a trusted advisor, balancing business needs with fairness and consistency.
- Develop and deliver the People Plan for your directorate, aligned with wider business goals.
- Provide strategic HR support to departments across the GTS Elizabeth line.
- Lead on productivity and performance improvements through people initiatives.
- Manage employee relations and industrial relations risks, maintaining strong union relationships.
- Support delivery of committed obligations and contractual requirements.
- Act as the main interface between client groups and the wider People team.
- Advise on complex ER cases including investigations, disciplinary, grievance, and absence management.
- Oversee probation processes and ensure effective support for new employees.
- Support employee engagement initiatives and staff engagement plans.
- Develop and implement HR policies and deliver training to embed them across the business.
- Design and deliver line manager training in collaboration with L&D.
- Use HR dashboards to identify trends and drive improvements.
- Represent HR in business-level projects and support ad hoc initiatives from the People Director.
- Step in during service disruption to support customer-facing colleagues as part of the step-in programme.
What We Are Looking For
- Confident and experienced HR professional who can lead with insight, influence stakeholders, and deliver impactful people strategies.
- Strong communicator and relationship-builder, with a passion for driving positive change.
- GCSE English and Maths (Grade C or above) or equivalent.
- CIPD Level 7 qualified or equivalent.
- Proven experience in a HR Business Partner role.
- Strong knowledge of employment legislation and HR best practice.
- Experience across the full employee lifecycle.
- Skilled in developing and delivering people strategies.
- Experience designing and delivering line manager training.
- Familiarity with HR systems (ideally iTrent).
- Experience working with Trade Unions (desirable).
- Knowledge of railway terms and conditions (desirable).
- Excellent planning, problem-solving, and analytical skills.
- Adaptable and resilient under pressure and change.
Human Resource Business Partner in London employer: The Go-Ahead Group
GTS is an exceptional employer that prioritises community, innovation, and inclusion, making it a rewarding place to work for HR professionals. With a strong focus on employee engagement and development, GTS offers ample opportunities for growth and collaboration within a supportive team environment. Located in the heart of London, employees benefit from a vibrant work culture that values safety and service excellence, ensuring a meaningful impact on the capital's travel landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resource Business Partner in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend HR events, join relevant online forums, and don’t be shy about reaching out to current employees at GTS. Building relationships can open doors that a CV just can’t.
✨Showcase Your Expertise
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with employee engagement and performance improvements. Use real examples to demonstrate how you've made a difference in previous roles.
✨Be Prepared for the Unexpected
In HR, things can change quickly! Be ready to discuss how you would handle various scenarios, like managing complex ER cases or stepping in during service disruptions. This shows you’re adaptable and ready for anything.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the GTS team.
We think you need these skills to ace Human Resource Business Partner in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the HR Business Partner role. Highlight your strategic thinking and relationship-building abilities, as these are key for us at GTS.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming travel and how your experience can help drive our People Plan. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your impact in HR. Whether it's improving employee engagement or managing complex ER cases, we want to see how you've made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at The Go-Ahead Group
✨Know the Company Inside Out
Before your interview, make sure you research GTS thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
As an HR Business Partner, you'll likely face scenario-based questions that assess your problem-solving skills and strategic thinking. Think of examples from your past experience where you've successfully managed employee relations or implemented people strategies, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Use examples that demonstrate your ability to build relationships and influence stakeholders, as these are crucial for a successful HR Business Partner.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the People team is facing or how success is measured in this role. This shows your proactive attitude and helps you gauge if the company aligns with your career goals.
