At a Glance
- Tasks: Shape and deliver people strategies to enhance business performance and employee engagement.
- Company: Join GTS, a leader in transforming travel across London with a focus on community and innovation.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Be part of a team that values safety, service excellence, and strong relationships.
- Why this job: Make a real impact by driving positive change in a dynamic and inclusive workplace.
- Qualifications: CIPD Level 7 qualified with proven HR Business Partner experience.
The predicted salary is between 55000 - 65000 £ per year.
GTS is committed to transforming travel across London with a focus on community, innovation, and inclusion. With a strong emphasis on safety and service excellence, GTS plays a vital role in connecting people and places across the capital. We're now looking for a strategic and collaborative HR Business Partner to join our People team and drive the delivery of our People Plan across the business.
What You Will Do
- Work closely with senior leaders to shape and deliver people strategies that support business performance, employee engagement, and organisational growth.
- Act as a trusted advisor, balancing business needs with fairness and consistency.
- Develop and deliver the People Plan for your directorate, aligned with wider business goals.
- Provide strategic HR support to departments across the GTS Elizabeth line.
- Lead on productivity and performance improvements through people initiatives.
- Manage employee relations and industrial relations risks, maintaining strong union relationships.
- Support delivery of committed obligations and contractual requirements.
- Act as the main interface between client groups and the wider People team.
- Advise on complex ER cases including investigations, disciplinary, grievance, and absence management.
- Oversee probation processes and ensure effective support for new employees.
- Support employee engagement initiatives and staff engagement plans.
- Develop and implement HR policies and deliver training to embed them across the business.
- Design and deliver line manager training in collaboration with L&D.
- Use HR dashboards to identify trends and drive improvements.
- Represent HR in business-level projects and support ad hoc initiatives from the People Director.
- Step in during service disruption to support customer-facing colleagues as part of the step-in programme.
What We Are Looking For
- A confident and experienced HR professional who can lead with insight, influence stakeholders, and deliver impactful people strategies.
- A strong communicator and relationship-builder, with a passion for driving positive change.
- GCSE English and Maths (Grade C or above) or equivalent.
- CIPD Level 7 qualified or equivalent.
- Proven experience in a HR Business Partner role.
- Strong knowledge of employment legislation and HR best practice.
- Experience across the full employee lifecycle.
- Skilled in developing and delivering people strategies.
- Experience designing and delivering line manager training.
- Familiarity with HR systems (ideally iTrent).
- Experience working with Trade Unions (desirable).
- Knowledge of railway terms and conditions (desirable).
- Excellent planning, problem-solving, and analytical skills.
- Adaptable and resilient under pressure and change.
Human Resource Business Partner employer: The Go-Ahead Group
GTS is an exceptional employer that prioritises community, innovation, and inclusion, making it a rewarding place to work for HR professionals. With a strong focus on employee engagement and development, GTS offers ample opportunities for growth and collaboration within a supportive team environment. Located in the heart of London, employees benefit from a vibrant work culture that values safety and service excellence, ensuring that every team member plays a vital role in transforming travel across the capital.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resource Business Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching GTS and its values. Understand their focus on community, innovation, and inclusion. Tailor your responses to show how your experience aligns with their mission and how you can contribute to their People Plan.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on showcasing your strategic thinking and relationship-building skills, as these are key for the HR Business Partner role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Human Resource Business Partner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the HR Business Partner role. Highlight your strategic thinking and relationship-building abilities, as these are key for us at GTS.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming travel and how your experience can help drive our People Plan. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your impact in previous HR positions. We love seeing how you've driven positive change and improved employee engagement!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our People team.
How to prepare for a job interview at The Go-Ahead Group
✨Know Your Stuff
Make sure you brush up on your knowledge of employment legislation and HR best practices. GTS is looking for someone who can hit the ground running, so being well-versed in these areas will show that you're serious about the role.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and delivered people strategies in previous roles. Think about specific initiatives you've led that improved employee engagement or performance, as this aligns perfectly with what GTS is after.
✨Build Relationships
Since the role involves working closely with senior leaders and managing union relationships, be ready to discuss how you've built strong partnerships in the past. Highlight your communication skills and any successful collaborations you've had.
✨Be Ready for Real Scenarios
Expect questions around complex employee relations cases. Prepare to discuss how you've handled investigations, grievances, or absence management. This will demonstrate your ability to navigate tricky situations while maintaining fairness and consistency.
