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- Tasks: Lead the optimization of our bus fleet's performance and reliability.
- Company: Join Go-Ahead Group, the UK's top transport provider connecting communities through reliable bus services.
- Benefits: Enjoy a diverse workplace with opportunities for growth and innovation.
- Why this job: Make a real impact on community transport while driving performance improvements in a supportive environment.
- Qualifications: Extensive experience in bus fleet management and strong analytical skills are essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
About the Company
The Go-Ahead Group are the leading transport provider of bus services within the UK dedicated to offering affordable and reliable transport that connects communities to employment, education, and leisure opportunities. We operate bus services in London on behalf of Transport for London (TfL) and have a strong presence across the UK, as well as internationally. Our commitment to service excellence helps improve everyday journeys and supports the well-being of the communities we serve.
The Opportunity
The Head of Fleet Performance will be responsible for optimising the performance of Go-Ahead\’s bus fleet, ensuring continuous improvement in fleet reliability, efficiency, and cost-effectiveness. This role involves analysing data insights, driving performance improvement initiatives, and collaborating with internal and external stakeholders to improve fleet operations. As a key leader in the organisation, you will oversee the management of engineering KPIs, develop industry-leading maintenance standards, and guide the development of technology solutions to drive fleet optimisation.
Principal Accountabilities:
- Collaborate with OpCo’s to monitor and troubleshoot bus fleet performance, identifying opportunities for continuous improvement and ensuring fleet reliability, engineering performance, and efficiency are optimised.
- Own and manage engineering KPIs, including fleet availability, reliability, maintenance cost & efficiency, resource utilisation, energy consumption, and quality, ensuring consistent high performance.
- Lead the development of leading maintenance standards and collaborate with OpCo’s to ensure they are embedded across the fleet for the delivery of safe and reliable assets.
- Spearhead the development of technologies and systems to improve fleet performance, working closely with OpCo’s to embed efficient working practices across the fleet.
- Work with the Business Services team to manage bus OEM aftermarket engineering commitments, ensuring they contribute positively to fleet performance.
- Oversee bus fleet standardisation and optimisation, managing vehicle specifications, fleet acquisitions, and cascading movements to improve fleet performance
- Coordinate mid-life refurb programmes with external partners and explore opportunities to establish internal capabilities for fleet improvement.
- Deputise for the Head of Engineering when required and provide technical expertise to Go-Ahead Group and OpCo Engineering teams.
Knowledge & Experience:
- Extensive experience in managing bus fleets, driving optimisation initiatives, and delivering improved fleet performance. A background in depot operations is essential.
- Strong understanding of engineering performance, fleet maintenance, and bus industry standards, with a track record of developing and implementing maintenance practices that enhance fleet reliability and safety.
- Excellent ability to analyse data, identify performance issues, and prepare reports that offer actionable recommendations for improvements.
- Exceptional communication skills with a demonstrated ability to influence stakeholders at various levels. Proven self-motivation to drive change and performance improvements across teams.
- Strong IT proficiency, particularly with MS Excel and Word, with the ability to collaborate on the development and integration of systems that drive efficiency.
- Previous experience as a bus company Engineering Director is highly desirable.
At The Go-Ahead Group, we are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and equality. We believe that a variety of perspectives drives innovation and strengthens our ability to serve the communities we operate in. We are proud to be an equal opportunity employer, and we welcome applications from all individuals, regardless of age, race, gender, disability, sexual orientation, religion, or background. At Go-Ahead, we ensure that every employee has the opportunity to thrive and contribute to our collective success, in an environment that values differences and promotes fairness.
Head of Fleet Performance employer: The Go-Ahead Group
Contact Detail:
The Go-Ahead Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fleet Performance
✨Tip Number 1
Familiarize yourself with the latest trends in fleet management and performance optimization. Understanding current technologies and methodologies will help you speak confidently about how you can contribute to Go-Ahead's goals.
✨Tip Number 2
Network with professionals in the bus industry, especially those who have experience in fleet performance roles. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully improved fleet performance in previous roles. Highlighting measurable outcomes will demonstrate your capability and fit for the Head of Fleet Performance position.
✨Tip Number 4
Stay updated on Go-Ahead Group's recent initiatives and projects. Showing that you are informed about the company’s operations and challenges will reflect your genuine interest in the role and the organization.
We think you need these skills to ace Head of Fleet Performance
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Fleet Performance. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in managing bus fleets and driving performance improvements. Use specific examples that demonstrate your ability to optimize fleet operations and manage engineering KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the transport industry and your commitment to service excellence. Mention your experience with data analysis and stakeholder collaboration, and how these skills will benefit Go-Ahead Group.
Highlight Your Achievements: In both your CV and cover letter, emphasize your achievements in previous roles, particularly those related to fleet performance and maintenance standards. Use metrics where possible to quantify your impact.
How to prepare for a job interview at The Go-Ahead Group
✨Show Your Data Analysis Skills
Since the role involves analyzing data insights to drive performance improvements, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to identify issues and implement solutions in previous roles.
✨Demonstrate Leadership Experience
As a key leader in the organization, it's crucial to showcase your leadership skills. Share specific instances where you've led teams or projects, particularly in optimizing fleet performance or managing engineering KPIs.
✨Understand the Bus Industry Standards
Familiarize yourself with the latest bus industry standards and maintenance practices. Be ready to discuss how you have implemented these standards in past roles to enhance fleet reliability and safety.
✨Communicate Effectively with Stakeholders
Exceptional communication skills are essential for this position. Prepare to provide examples of how you've influenced stakeholders at various levels and collaborated with different teams to achieve common goals.
