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- Tasks: Lead the optimisation of our bus fleet's performance and reliability.
- Company: Join Go-Ahead Group, the UK's top transport provider connecting communities through affordable bus services.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and professional growth.
- Why this job: Make a real impact on community transport while driving performance improvements in a supportive culture.
- Qualifications: Extensive experience in bus fleet management and depot operations is essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
About the Company The Go-Ahead Group are the leading transport provider of bus services within the UK dedicated to offering affordable and reliable transport that connects communities to employment, education, and leisure opportunities. We operate bus services in London on behalf of Transport for London (TfL) and have a strong presence across the UK, as well as internationally. Our commitment to service excellence helps improve everyday journeys and supports the well-being of the communities we serve. The Head of Fleet Performance will be responsible for optimising the performance of Go-Ahead\’s bus fleet, ensuring continuous improvement in fleet reliability, efficiency, and cost-effectiveness. This role involves analysing data insights, driving performance improvement initiatives, and collaborating with internal and external stakeholders to improve fleet operations. As a key leader in the organisation, you will oversee the management of engineering KPIs, develop industry-leading maintenance standards, and guide the development of technology solutions to drive fleet optimisation. Collaborate with OpCo’s to monitor and troubleshoot bus fleet performance, identifying opportunities for continuous improvement and ensuring fleet reliability, engineering performance, and efficiency are optimised. Own and manage engineering KPIs, including fleet availability, reliability, maintenance cost & efficiency, resource utilisation, energy consumption, and quality, ensuring consistent high performance. Lead the development of leading maintenance standards and collaborate with OpCo’s to ensure they are embedded across the fleet for the delivery of safe and reliable assets. Spearhead the development of technologies and systems to improve fleet performance, working closely with OpCo’s to embed efficient working practices across the fleet. Work with the Business Services team to manage bus OEM aftermarket engineering commitments, ensuring they contribute positively to fleet performance. Oversee bus fleet standardisation and optimisation, managing vehicle specifications, fleet acquisitions, and cascading movements to improve fleet performance Coordinate mid-life refurb programmes with external partners and explore opportunities to establish internal capabilities for fleet improvement. Extensive experience in managing bus fleets, driving optimisation initiatives, and delivering improved fleet performance. A background in depot operations is essential. Strong understanding of engineering performance, fleet maintenance, and bus industry standards, with a track record of developing and implementing maintenance practices that enhance fleet reliability and safety. Excellent ability to analyse data, identify performance issues, and prepare reports that offer actionable recommendations for improvements. Proven self-motivation to drive change and performance improvements across teams. Strong IT proficiency, particularly with MS Excel and Word, with the ability to collaborate on the development and integration of systems that drive efficiency. Previous experience as a bus company Engineering Director is highly desirable. We believe that a variety of perspectives drives innovation and strengthens our ability to serve the communities we operate in. We are proud to be an equal opportunity employer, and we welcome applications from all individuals, regardless of age, race, gender, disability, sexual orientation, religion, or background.
Head of Client Asset Management employer: The Go-Ahead Group
Contact Detail:
The Go-Ahead Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Asset Management
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in fleet management. Understanding how data analytics can optimize bus performance will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the bus industry, especially those who have experience in fleet operations and engineering. Engaging with them can provide insights into the challenges and innovations in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance improvements in previous roles. Highlighting your achievements in optimizing fleet reliability and efficiency will demonstrate your capability for this position.
✨Tip Number 4
Research Go-Ahead Group's current fleet performance metrics and any recent initiatives they've undertaken. Showing that you are informed about their operations will reflect your genuine interest in the role.
We think you need these skills to ace Head of Client Asset Management
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Client Asset Management position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in managing bus fleets, driving optimisation initiatives, and engineering performance. Use specific examples that demonstrate your ability to improve fleet reliability and efficiency.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the transport industry and your commitment to service excellence. Mention how you can contribute to Go-Ahead Group's mission.
Highlight Data Analysis Skills: Since the role involves analysing data insights, make sure to emphasize your proficiency in data analysis and reporting. Provide examples of how you've used data to drive performance improvements in previous roles.
How to prepare for a job interview at The Go-Ahead Group
✨Showcase Your Fleet Management Experience
Be prepared to discuss your extensive experience in managing bus fleets. Highlight specific optimization initiatives you've led and the measurable improvements in fleet performance that resulted from your efforts.
✨Demonstrate Data Analysis Skills
Since the role involves analyzing data insights, come equipped with examples of how you've identified performance issues through data analysis. Be ready to explain how you translated those insights into actionable recommendations.
✨Emphasize Collaboration with Stakeholders
Collaboration is key in this role. Share examples of how you've successfully worked with internal and external stakeholders to improve fleet operations. Highlight any cross-functional projects you've led or participated in.
✨Discuss Your Approach to Continuous Improvement
The company values continuous improvement, so be prepared to discuss your strategies for driving performance enhancements. Talk about specific methodologies or frameworks you've used to implement changes and achieve results.
