Customer Experience Coordinator: Admin & Feedback Ops

Customer Experience Coordinator: Admin & Feedback Ops

Full-Time On-site
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The Go-Ahead Group is seeking a Customer Relations and Admin Coordinator to join the Customer Experience team for a 12-month period. The role focuses on coordinating responses to customer feedback, maintaining CRM data, and handling a range of admin duties to support the directorate.

You will liaise with managers and TfL, generate reports, manage procurement records, and assist with audits and meetings. A proactive, organised candidate with strong communication skills will thrive in this role.

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Customer Experience Coordinator: Admin & Feedback Ops employer: The Go-Ahead Group

Go-Ahead Group is an excellent employer, offering a dynamic work environment that prioritises community connection and sustainable travel. With a strong focus on employee growth and development, our London and Newcastle offices foster a collaborative culture where innovative talent acquisition strategies are embraced. Join us to make a meaningful impact while enjoying competitive benefits and a commitment to inclusivity in the workplace.

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Contact Details:

The Go-Ahead Group Recruitment Team