Seasonal Brand Home Guides - Lagavulin
Seasonal Brand Home Guides - Lagavulin

Seasonal Brand Home Guides - Lagavulin

Seasonal 12 - 15 £ / hour (est.) No home office possible
The Glenturret Distillery

At a Glance

  • Tasks: Create unforgettable experiences for visitors at Lagavulin Distillery through engaging tours and customer service.
  • Company: Join Diageo, a leader in the spirits industry, at stunning distilleries across Scotland.
  • Benefits: Flexible hours, full training, and a chance to work in a vibrant, passionate environment.
  • Other info: Perfect for students (18+) with varied start dates and opportunities throughout the season.
  • Why this job: Be part of a unique team shaping memorable guest experiences in an iconic setting.
  • Qualifications: Must be driven, open-minded, and passionate about delivering excellent customer service.

The predicted salary is between 12 - 15 £ per hour.

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one‑of‑a‑kind team and help shape the future of guest experiences and unforgettable moments.

This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Lagavulin Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm, giving visitors an immersive and engaging experience. You will provide first‑class customer service, warmly greeting visitors, hosting tours, and working within retail as a product expert. You will also prepare and serve food and drink in the bar and ensure hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will help plan and execute, building relationships with customers and working in an incredible industry full of pride and passion.

Our Perfect Worker

  • Have character
  • Driven and open‑minded
  • Passionate about customer service

Key Information and Benefits

Full training will be provided. Part and full-time opportunities are available over 7 days and with varied start dates through the season, making this role suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement.

Seasonal Brand Home Guides - Lagavulin employer: The Glenturret Distillery

Diageo offers an exceptional work environment at the stunning Lagavulin Distillery, where you can immerse yourself in the rich heritage of whisky-making while delivering unforgettable experiences to visitors. With a focus on teamwork and customer service, employees benefit from comprehensive training and flexible working hours, making it an ideal opportunity for students and those seeking meaningful seasonal employment. Join a passionate team dedicated to creating memorable moments in a vibrant and dynamic setting.
The Glenturret Distillery

Contact Detail:

The Glenturret Distillery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Seasonal Brand Home Guides - Lagavulin

✨Tip Number 1

Get to know the distillery and its stories! Before your interview, dive into the history of Lagavulin and its craft. This will not only impress your interviewers but also show your genuine passion for the role.

✨Tip Number 2

Practice your customer service skills! Think about how you would warmly greet visitors and handle different situations. Role-playing with a friend can help you feel more confident when it comes to delivering first-class service.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the team culture.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for these fantastic opportunities. Don’t miss out on being part of this unique experience at Lagavulin – get your application in today!

We think you need these skills to ace Seasonal Brand Home Guides - Lagavulin

Customer Service
Tour Hosting
Product Knowledge
Food and Drink Preparation
Hygiene Standards Maintenance
Event Planning
Relationship Building
Passion for Craft and Storytelling
Teamwork
Open-Mindedness
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service and the distillery experience shine through. We want to see your character and how you can bring the stories of Lagavulin to life!

Tailor Your Application: Make sure to customise your application to highlight relevant experiences that match the job description. We love seeing how your background aligns with our vision for creating unforgettable moments at the distillery.

Be Personable: Remember, we’re looking for someone who can connect with visitors. Use a friendly tone in your application to reflect your ability to provide first-class customer service and create engaging experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting opportunity at Lagavulin.

How to prepare for a job interview at The Glenturret Distillery

✨Know Your Distillery

Before the interview, dive deep into the history and craft of Lagavulin Distillery. Familiarise yourself with its unique stories and the distillation process. This knowledge will not only impress your interviewers but also show your genuine passion for the role.

✨Showcase Your Customer Service Skills

Since this role is all about creating unforgettable experiences for visitors, be ready to share examples of your previous customer service experiences. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this will resonate well with the team.

✨Emphasise Team Spirit

This position requires working closely with a dynamic team. Be prepared to discuss your teamwork experiences and how you contribute positively to group dynamics. Mention any specific instances where you helped foster a collaborative environment.

✨Prepare for Practical Scenarios

Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing busy periods during events. Think through these scenarios in advance and be ready to demonstrate your problem-solving skills and adaptability.

Seasonal Brand Home Guides - Lagavulin
The Glenturret Distillery

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