At a Glance
- Tasks: Manage event inquiries, secure bookings, and coordinate with clients and the events team.
- Company: Join the prestigious Johnnie Walker Experience and be part of a vibrant team.
- Benefits: Earn £13.45 per hour with flexible shifts and full training provided.
- Other info: Work in a dynamic environment with opportunities to develop your skills.
- Why this job: Be at the heart of exciting events and create memorable experiences for clients.
- Qualifications: Motivated, organised, and customer-focused; hospitality experience is a plus.
The predicted salary is between 27000 - 28000 £ per year.
Our prestigious client, The Johnnie Walker Experience, is currently looking for an Events Booking Coordinator on a temporary, ongoing basis.
Pay rate: £13.45 per hour.
Responsibilities
- The Events Booking Coordinator is responsible for managing event inquiries, securing bookings, and ensuring smooth coordination between clients and the internal events team.
- This role involves handling all stages of the event booking process, from initial inquiry to final contract, ensuring exceptional customer service and efficient organisation of event logistics.
- Respond promptly to event inquiries via phone, email, or website and provide detailed information on venue availability, services, and pricing.
- Conduct venue site visits and consultations with prospective clients to showcase event spaces and amenities.
- Prepare and present proposals based on client needs, offering customised packages and options to suit different event types.
- Prepare and process contracts, deposit requests, and any necessary booking documentation; support both the Events Manager and Event Coordinator.
- Oversee and manage third-party suppliers, including in-house venue suppliers.
- Maintain accurate event details in the booking system, including event timelines, guest numbers, special requests, and logistical needs.
- Regularly liaise with the experience, retail, bar, facilities, finance, and senior management to provide teams with key event information and operational plans.
- Build strong working relationships and follow processes that enhance the smooth delivery of events.
- Lead on the coordination of meetings at The Johnnie Walker Experience.
- Assist in meeting sales targets by maximising venue utilisation and promoting available packages and services.
- Monitor event booking trends, report on sales performance, and provide insights for improving the booking process.
- Identify opportunities to upsell additional services (catering, tours, etc.) to increase overall revenue per booking.
Qualifications
- Motivated, able to multitask, responsible, and organised.
- Previous experience in a luxury hospitality environment is advantageous.
- Focused on the customer experience, willing to work weekends, evenings, and public holidays, and able to assist across all areas of the Food and Beverage department when required.
- Professional team player with a positive, can-do attitude who enjoys working as part of a team in a social environment and possesses excellent customer service skills.
Benefits and Key Information
- Start times will vary (subject to business requirements).
- Full-time availability: any 5 shifts across 7 days (flexibility is essential).
- Full training will be provided.
Events Booking Coordinator in Edinburgh employer: The Glenturret Distillery
The Johnnie Walker Experience is an exceptional employer, offering a dynamic work environment where creativity and customer service thrive. As an Events Booking Coordinator, you will benefit from comprehensive training, flexible working hours, and the opportunity to engage with a prestigious brand in the luxury hospitality sector. With a strong focus on employee growth and collaboration, this role provides a unique chance to develop your skills while contributing to memorable events in a vibrant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Events Booking Coordinator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Events Booking Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and join relevant groups. Engage in conversations and share your insights; it’s a great way to get noticed and find job opportunities.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got all the latest openings, and applying directly shows your enthusiasm for the role. Plus, it makes it easier for us to spot your application!
✨Tip Number 4
Prepare for interviews by practising common questions and showcasing your customer service skills. Remember, as an Events Booking Coordinator, your ability to communicate effectively and manage logistics is key, so highlight those strengths!
We think you need these skills to ace Events Booking Coordinator in Edinburgh
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for event coordination shine through! We want to see that you’re excited about managing bookings and creating memorable experiences for clients.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in hospitality or event management. We love seeing how your skills align with the role of Events Booking Coordinator!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at The Glenturret Distillery
✨Know the Venue Inside Out
Before your interview, make sure you research The Johnnie Walker Experience thoroughly. Familiarise yourself with their event spaces, services, and any unique features they offer. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As an Events Booking Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. Highlight how you handled inquiries, resolved issues, or created memorable experiences to demonstrate your commitment to customer satisfaction.
✨Be Ready to Discuss Event Logistics
Brush up on your knowledge of event logistics and coordination. Be prepared to discuss how you would manage multiple bookings, liaise with suppliers, and ensure smooth operations. Think about specific scenarios you might face and how you would tackle them effectively.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams, so be ready to talk about your experience working in a team environment. Share examples of how you've contributed to team success, supported colleagues, or built strong working relationships to show that you're a great fit for their culture.
