Supervisor, The Century Bar

Supervisor, The Century Bar

Full-Time 22500 - 27500 £ / year (est.) No working from home possible
The Gleneagles Hotel

At a Glance

  • Tasks: Lead a dynamic bar team, delivering exceptional service and crafting memorable guest experiences.
  • Company: Join Gleneagles, an iconic luxury hotel known for its outstanding hospitality.
  • Benefits: Enjoy 30 days holiday, discounts, and a generous salary package with gratuities.
  • Other info: Flexible working hours, career development opportunities, and a fun, supportive team environment.
  • Why this job: Be part of a prestigious team, shaping unforgettable moments for guests in a stunning setting.
  • Qualifications: Experience in luxury hospitality and a passion for bartending are essential.

The predicted salary is between 22500 - 27500 £ per year.

We are currently seeking a highly experienced, confident, and ambitious Supervisor to join our Bars team. The on target earning potential for this role is £39,024 per annum, comprising a base salary of £30,724, plus an estimated £8,300 in gratuities and service charge.

As a member of the Gleneagles team, you will enjoy a fantastic range of perks, benefits, and rewards.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns, and contract types to suit everyone.

Location: Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here’s a bit more detail on what we see you doing in this role:

  • Consistently delivering exceptional service standards, ensuring drinks are prepared flawlessly and the bar is impeccably organised, always exceeding our guest expectations.
  • Equipping your team to provide warm, dynamic, and memorable service whether serving wines and cocktails or preparing teas and coffees.
  • Ensuring the bar is fully stocked, organised, and operationally ready at all times, enabling a seamless and efficient guest experience.
  • Engaging and inspiring guests by sharing your expert knowledge of classic cocktails, wines, and spirits.
  • Bringing your fabulous creativity and contributing to the development of new drinks and offerings, actively shaping the training and development plan for your team.
  • Encouraging team members to deliver the most knowledgeable and approachable product descriptions with the aim of delighting our guests and increasing sales.
  • Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay luxurious in every way.

The kind of person we're looking for:

  • Ideally, you’re currently established in a similar role, with fantastic experience within a luxury hospitality environment, however having a great attitude is essential.
  • You have outstanding bartending and service knowledge and experience; your perspective and approach are always fresh.
  • An early bird some days and a night owl other, working flexibly during the week and weekends.
  • You have a keen eye for detail, an organised approach and willingness to exceed guest expectation.
  • Resilient, you have the ability to deal with fast-paced environments and juggling often conflicting priorities.
  • You’re a sociable person, both towards the guests you’re looking after and your fellow colleagues.
  • Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand.
  • You have a positive “can do” attitude to solving problems in a professional and courteous manner.
  • A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail.
  • You want to be part of a team that works hard, supports each other and above all has fun along the way.

What’s in it for you:

  • 30 days holiday (including bank holidays) that increases with service.
  • Seasonal parties and local social events.
  • 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
  • Golf Membership (with access to all 3 championship courses) for £50.00 per annum.
  • Flexi points into your Perkbox wallet to spend as you choose.
  • Free ‘pay day’ lunch and monthly drinks offers.
  • A generous ‘refer a friend’ scheme.
  • Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service.
  • Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles.
  • Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels.
  • Subsidised, single occupancy, en-suite accommodation available on our grounds.
  • Pension scheme.
  • Life Insurance.
  • Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most.
  • Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
  • Monthly recognition programme.
  • Volunteering day every year with a charitable partner of your choice.
  • Complimentary access to our staff gym.
  • Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.

*About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £8,300 in addition to their annual salary.

Supervisor, The Century Bar employer: The Gleneagles Hotel

The Gleneagles Hotel is an exceptional employer, offering a dynamic work environment where innovation meets hospitality. With a strong focus on employee growth and development, you will have access to flexible working arrangements and a range of perks that enhance your work-life balance. Join a team that values collaboration and excellence, ensuring that both staff and guests experience the highest standards of service in the stunning setting of Auchterarder.

The Gleneagles Hotel

Contact Details:

The Gleneagles Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supervisor, The Century Bar

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Gleneagles Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Gleneagles Hotel

Don't be shy about reaching out to The Gleneagles Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Supervisor, The Century Bar

Exceptional Service Standards
Bartending Knowledge
Cocktail Preparation
Wine and Spirits Knowledge
Team Leadership
Creativity in Drink Development
Organisational Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Gleneagles Hotel and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Gleneagles Hotel

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!