The Gleneagles Hotel in Edinburgh is seeking a Guest Experience Supervisor to lead the on-shift Guest Experience team with hands-on involvement. You will build strong relationships with guests and members, ensuring every interaction is memorable and personalised, while guiding your team to deliver exceptional service.
Responsibilities include managing day-to-day operations, coordinating check-ins and reservations, and identifying unique touches to enhance stays.
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Guest Experience Supervisor | Flexible Hours & Upsell employer: The Gleneagles Hotel
At Gleneagles, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that values both personal and professional growth. Our commitment to employee wellbeing is reflected in our generous benefits package, including 30 days of holiday, extensive training opportunities, and unique perks like discounted stays at our luxury properties. Join us in Auchterarder, where you can thrive in a collaborative culture that celebrates hard work and fun, all while contributing to the legacy of one of the world's most iconic hotels.
