At a Glance
- Tasks: Deliver exceptional dining experiences and serve food and drinks to our guests.
- Company: Join the iconic Gleneagles team at The Dormy Clubhouse.
- Benefits: Earn up to £34,339 with great perks like discounts and 30 days holiday.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Be part of a luxury hospitality environment and develop your skills.
- Qualifications: Previous waiter experience and a positive attitude are essential.
The predicted salary is between 34339 - 34339 £ per year.
We are currently seeking a thoughtful, confident and motivated Waiter to join The Dormy Clubhouse team. The on target earning potential for this role is £34,339 per annum based on a 39 hour contract - comprising a base salary of £26,039, plus a qualified estimate of £8,300 in gratuities and service charge.
As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location: Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role:
- You’ll be delivering a warm and memorable dining experience for all our guests within our Dormy Clubhouse restaurant.
- Serving food and beverage to our guests will be your main daily focus, across Breakfast, Lunch and Dinner service.
- You’ll take pride in all tasks you complete, being an essential member of the Food & Beverage service team always ensuring we’re setup for success.
- Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to deal with any concern in a positive way.
- You’ll maintain the highest standards of service, room preparation and presentation throughout the restaurant.
- Playing a significant part in making sure both the lunch and dinner operation runs without a hitch.
- You’ll be proficiently up selling and encouraging other team members to do the same at every opportunity.
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way.
The kind of person we're looking for:
- You have previous waiter and customer service experience, and are looking to further develop your expertise within a casual dining restaurant.
- Having had experience within a luxury hospitality environment would be ideal, however having a great attitude is essential.
- Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time.
- A keen eye for detail, an organised approach and willingness to exceed guest expectation.
- You want to be the best and work with the best; learning from the experts in our team and sharing your knowledge with us.
- You have a high level of resilience and the ability to deal with fast-paced environments is essential.
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand.
- You have a positive “can do” attitude to solving problems in a professional and courteous manner.
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail.
- You want to be part of a team that works hard, supports each other and above all has fun along the way.
What’s in it for you:
- 30 days holiday (including bank holidays) that increases with service.
- Seasonal parties and local social events.
- 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum.
- Flexi points into your Perkbox wallet to spend as you choose.
- Free ‘pay day’ lunch and monthly drinks offers.
- A generous ‘refer a friend’ scheme.
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service.
- Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles.
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels.
- Pension scheme.
- Life Insurance.
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most.
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
- Internal career opportunities across a wider range of specialisms and departments.
- Monthly recognition programme.
- Volunteering day every year with a charitable partner of your choice.
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.
If you are our next Dormy Clubhouse Waiter, please forward your most recent CV to us today!
Waiter, The Dormy Clubhouse in Auchterarder employer: The Gleneagles Hotel
The Gleneagles Hotel is an exceptional employer, offering a dynamic work environment where innovation meets hospitality. With a strong focus on employee growth and development, you will have access to flexible working arrangements and a range of perks that enhance your work-life balance. Join a team that values collaboration and excellence, ensuring that both staff and guests experience the highest standards of service in the stunning setting of Auchterarder.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter, The Dormy Clubhouse in Auchterarder
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Gleneagles Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Gleneagles Hotel
Don't be shy about reaching out to The Gleneagles Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter, The Dormy Clubhouse in Auchterarder
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Gleneagles Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Gleneagles Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
