At a Glance
- Tasks: Deliver exceptional dining experiences and create memorable moments for guests.
- Company: Join the iconic Gleneagles, a luxury hotel known for its excellence.
- Benefits: Enjoy competitive salary, generous holiday, discounts, and career development opportunities.
- Why this job: Be part of a vibrant team in a fast-paced, luxury environment.
- Qualifications: Experience in waiting and customer service; passion for great service is essential.
- Other info: Flexible working hours and a supportive team culture await you.
The predicted salary is between 25005 - 33305 ÂŁ per year.
We are currently seeking a thoughtful, confident and knowledgeable Waiter to join our Food and Beverage team. The on target earning potential for this role is ÂŁ33,305 / annual salary - comprising a base salary of ÂŁ25,005, plus a qualified estimate of ÂŁ8,300 in gratuities and service charge.
As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
Hereâs a bit more detail on what we see you doing in this role:
- Youâll deliver warm, memorable dining experiences for every guest and member, creating moments of genuine hospitality with every interaction.
- From taking orders to serving food and beverages with finesse, youâll ensure each service flows effortlessly and with precision.
- Youâll take great pride in every task you undertake, playing a vital role in setting the team up for success and maintaining a smooth and polished operation.
- With a caring and professional approach, youâll handle guest queries and feedback with confidence and a commitment to positive resolution.
- Upholding the highest standards of service, as a key member of the team, youâll ensure every preparation and presentation detail throughout the restaurant is just right.
- Youâll contribute to the seamless delivery of both lunch and dinner service, anticipating needs and adapting to the rhythm of the day.
- Confident in your knowledge of our menus, youâll actively upsell and inspire your colleagues to do the same, adding value to every guest experience.
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way.
The kind of person weâre looking for:
- You have strong experience in both waiting and customer service roles, and youâre ready to take the next step in your hospitality journey within a vibrant, luxury environment.
- Experience in a luxury hospitality setting is a bonus, however a positive attitude, eagerness to learn, and passion for great service are essential.
- You approach every guest interaction with fresh energy and empathy, treating each moment as unique.
- Flexibility is second nature to you; an early bird some days and a night owl other, youâll be working flexibly during the week and weekends.
- With a sharp eye for detail, strong organisational skills, and a genuine drive to exceed expectations, you bring excellence to every shift.
- Youâre motivated to learn from the best and contribute to a supportive team culture, always looking for ways to grow and share your knowledge.
- Resilient and composed, you thrive in a fast-paced environment where no two days are the same.
- Highly motivated and possessing an immense sense of pride in your work; youâre passionate about delivering the high standards for our guests in line with the Gleneagles brand.
- You have a positive âcan doâ attitude to solving problems in a professional and courteous manner.
- A strong team player with great communication skills and an enthusiastic approach; youâre well organised and punctual with an eagle eye for detail.
- You want to be part of a team that works hard, supports each other and above all has fun along the way.
Whatâs in it for you:
- 30 days holiday (including bank holidays) that increases with service.
- Seasonal parties and local social events.
- 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
- Golf Membership (with access to all 3 championship courses) for ÂŁ50.00 per annum.
- Flexi points into your Perkbox wallet to spend as you choose.
- A generous ârefer a friendâ scheme.
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at ÂŁ95.00 per night â a benefit available upon completion of 12 months service.
- Friends & Family discounted rate of ÂŁ225 - ÂŁ275 B&B per night at Gleneagles.
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels.
- Pension scheme.
- Life Insurance.
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most.
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
- Internal career opportunities across a wider range of specialisms and departments.
- Monthly recognition programme.
- Volunteering day every year with a charitable partner of your choice.
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.
If you are our next Waiter, please forward your most recent CV to us today!
Waiter in Auchterarder employer: The Gleneagles Hotel
Contact Detail:
The Gleneagles Hotel Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Waiter in Auchterarder
âšTip Number 1
Get to know the venue! Before your interview, pop by Gleneagles and soak in the atmosphere. Familiarise yourself with the menu and the vibe of the place. This shows youâre genuinely interested and helps you stand out.
âšTip Number 2
Practice your people skills! Role-play common scenarios you might face as a waiter. Think about how you'd handle guest queries or upsell dishes. The more prepared you are, the more confident you'll feel during the interview.
âšTip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Gleneagles. Personal connections can make a big difference!
âšTip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre tech-savvy and keen to join the team. Donât forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Waiter in Auchterarder
Some tips for your application đ«Ą
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to share your passion for hospitality and what makes you tick.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in waiting and customer service. We love seeing how your skills align with our values and the role weâre offering!
Be Specific About Your Experience: In your application, be specific about your previous roles and responsibilities. Share examples of how you've delivered exceptional service or handled guest queries â we want to know how youâve made a difference!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this fantastic opportunity at Gleneagles.
How to prepare for a job interview at The Gleneagles Hotel
âšKnow the Menu Inside Out
Before your interview, make sure youâre familiar with the menu and any special offerings. This shows that youâre genuinely interested in the role and can confidently discuss food and beverage options with guests.
âšShowcase Your Customer Service Skills
Prepare examples from your past experiences where youâve gone above and beyond for a customer. Highlighting your ability to handle queries and feedback positively will demonstrate your commitment to exceptional service.
âšEmphasise Flexibility and Team Spirit
Be ready to discuss your flexibility in working hours and how you thrive in a team environment. Gleneagles values a supportive culture, so sharing how you contribute to team success will resonate well.
âšDress to Impress
First impressions matter! Dress smartly and professionally for your interview. It reflects your respect for the role and the establishment, setting a positive tone right from the start.