Seasonal Waiter, The Tryst (July to September) in Auchterarder

We are currently seeking a professional, warm and experienced Seasonal Waiter to join our team at Glenmor in our cosy cafe, The Tryst. Our luxury Scottish lodges blend the luxury and adventure of our Glorious Playground with self-catering facilities and space for the whole family.

The on target earning potential for this role is £16.56 per hour - comprising a base hourly rate of £14.06, plus a qualified estimate of £2.50 per hour in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards. You’ll be working Thursday, 11.30am - 8pm, Friday and Saturday 1.30pm - 8.00pm.

ABOUT GLENEAGLES: One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES: We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone. Location: Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here’s a bit more detail on what we see you doing in this role:

• Delivering a warm and memorable dining experience for all of our Tryst guests.
• Working independently, warmly greeting our guests, taking their food and drinks orders whilst always swiftly and professionally responding to their needs.
• Attending to any guest queries and enquiries in a caring and helpful manner, with a commitment to seeking a positive solution.
• Working closely with your kitchen colleagues, ensuring hygiene throughout the kitchen is impeccable, including our cutlery, crockery and glassware.
• Planning and preparing for the forthcoming service and next day, making sure the Tryst is always ready for service.
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations.

The kind of person we’re looking for:

• Ideally you have previous waiter and customer service experience, however having a great attitude is also essential.
• Flexible in approach, you’re always prepared to support your colleagues, enthusiastically and positively.
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand.
• You have a positive “can do” attitude to solving problems in a professional and courteous manner.
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail.
• You want to be part of a team that works hard, supports each other and above all has fun along the way.

What’s in it for you:

• 30 days holiday (including bank holidays) that increases with service.
• Seasonal parties and local social events.
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum.
• Flexi points into your Perkbox wallet to spend as you choose.
• Free ‘pay day’ lunch and monthly drinks offers.
• A generous ‘refer a friend’ scheme.
• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night.
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles.
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels.
• Subsidised, single occupancy, en-suite accommodation available on our estate.
• Pension scheme.
• Life Insurance.
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most.
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
• Internal career opportunities across a wider range of specialisms and departments.
• Monthly recognition programme.
• Volunteering day every year with a charitable partner of your choice.
• Complimentary access to our staff gym.
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.

*About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.