Head of Coffee in Auchterarder

Come and join us...

We’re looking for an outstanding

Head of Coffee to lead the next chapter of our coffee and hot beverage programme across The Gleneagles Hotel and Gleneagles Townhouse.

The on target earning potential for this role is £38,180 / per annum - comprising a base salary of £29,880, plus a qualified estimate of £8,300 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

At Gleneagles, exceptional drinks are every bit as important as exceptional food and service.

From the first coffee of the morning to a beautifully considered alcohol-free serve, we want every detail to feel distinctive, thoughtful and unmistakably Gleneagles.

This is much more than a Head Barista role.

You’ll be our resident authority on coffee, setting the standards, developing the product, nurturing our barista community and ensuring brilliant execution across a diverse collection of restaurants, bars, cafés, events and guest experiences.

You’ll combine genuine craft and technical expertise with the ability to inspire others.

One day you might be coaching a team of baristas, the next developing a new serve with one of our F&B leaders, creating a bespoke coffee experience for an event or VIP guest, or getting hands-on with our equipment to make sure everything is performing exactly as it should.

Above all, you’ll be passionate about making our coffee and non-alcoholic beverage experience amongst the very best in the industry.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century.

Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests.

In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too.

People join our team for all sorts of reasons.

Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9.

Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role

• Leading our coffee programme across both properties, establishing exceptional and consistent standards across a wide range of outlets and service styles
• Continually developing our coffee, tea, hot beverage and wider non-alcoholic offering, keeping us relevant, distinctive and ahead of industry trends
• Working closely with our F&B leaders, suppliers and Supply Chain teams on product development, sourcing, menus, equipment and crockery
• Being visible and hands-on across the operation, identifying opportunities to improve quality, consistency, team capability and the guest experience
• Taking ownership of our specialist coffee equipment – including espresso machines, grinders and fully automatic systems – ensuring preventative maintenance, servicing, cleaning and care are managed effectively
• Developing clear operating standards and ensuring our teams have the knowledge and confidence to use and look after equipment correctly
• Leading coffee and tea training across F&B, from the introduction our newest colleagues receive through to the development of Baristas and Head Baristas
• Coaching and mentoring our coffee community, supporting professional qualifications, skills development and participation in coffee competitions
• Working alongside our Skills Development team and coffee partners to continually evolve coffee learning within our F&B Academy
• Designing and delivering bespoke coffee experiences, tastings and training for events, groups and VIP guests
• Supporting our operational teams during key events, peak periods and special services, bringing your expertise wherever it is needed
• Championing uncompromising standards while bringing energy, curiosity and a genuine desire to keep making our beverage experience bette
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for

• You've already secured the SCA Barista Professional qualification, and coffee is more than something you know, it’s a craft you genuinely care about.

You understand what makes a brilliant cup, but equally importantly, you know how to help hundreds of colleagues deliver it consistently

• SCA Brewing and/or Sensory qualifications are highly desirable, as is a UK Tea Academy qualification
• Experienced within a high-quality, fast-paced hospitality environment, you're comfortable operating across different styles of service; credible with a Barista, comfortable working alongside senior F&B leaders and just as happy getting hands-on with a machine when something isn’t quite right
• You want to shape something special, taking an already ambitious F&B operation and helping us build a truly world-class coffee and non-alcoholic beverage programme
• With a proven ability in training, coaching and inspiring teams at scale, you make sure your specialist knowledge is engaging, accessible and practical for others
• You have a strong technical understanding of espresso equipment, grinders and automated coffee systems, with a willingness to take ownership of maintenance and continually develop expertise
• Proactive, with solutions-focused mindset, coupled with exceptional attention to detail, you set the highest standards with a relentless focus on delivering outstanding guest experiences, and you stay curious about new products, techniques, equipment and trends
• Your organisation, communication and collaboration skills are excellent, and you have the confidence to work effectively across multiple departments and locations
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you

• Time to let your hair down
• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum
• Treats in your pocket
• Flexi points into your Perkbox wallet to spend as you choose.

The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more.

All this gives you greater choice, so you can pick the things that mean the most to you!

• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme
• Be our guest
• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA... to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our grounds
• Investment in your development and wellbeing
• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
• *About gratuities & service charge
• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026, our full-time employees can expect to receive around £8,300 in addition to their annual salary
• If you are our next

Head of Coffee please forward your most recent CV to us today!

INDMP