Events Operations Manager (F&B) in Auchterarder

We are currently seeking a highly experienced, hands-on, and skilled Event Operations Manager to join our team. As Event Operations Manager, you'll lead from the front in delivering exceptional, large-scale and bespoke events across the estate. From high-profile conferences to luxury private dining experiences, you'll ensure seamless execution and exceptional standards at every stage, while driving innovation, efficiency, and team performance.

Working at the heart of the operation, you'll take full ownership of Conference & Banqueting and Private Dining delivery; leading, inspiring and developing your team, while collaborating closely with colleagues across the estate to ensure every experience is delivered to perfection.

Here's a bit more detail on what we see you doing in this role:

• Leading the seamless execution of a diverse portfolio of luxury events, ensuring exceptional delivery at every touchpoint.
• Taking full operational ownership of Private Dining and Conference & Banqueting service standards.
• Driving innovation across events and dining experiences, identifying opportunities to enhance guest experience and operational efficiency.
• Leading, coaching and developing a high-performing team, creating a culture of accountability, engagement and continuous improvement.
• Collaborating closely with culinary, events planning and wider estate teams to deliver cohesive, world-class experiences.
• Overseeing detailed event planning and execution through BEO meetings, ensuring precision and clarity across all departments.
• Maintaining rigorous control of departmental resources, including staffing, equipment and cost management.
• Acting as a senior point of contact for guests, confidently managing complex requests and resolving challenges with professionalism.
• Building strong, influential relationships across the estate to ensure alignment and consistency in delivery.
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations.

The kind of person we're looking for:

• You have fantastic experience within a luxury Conference & Banqueting or Events environment, delivering seamless, high-impact events through meticulous planning, efficient logistics, and cross-functional team leadership.
• A confident and credible leader, you’re adept in inspiring, influencing and developing high-performing teams.
• Commercially aware, with strong organisational and financial management skills.
• Resilient and adaptable, you thrive in a fast-paced, ever-changing environment.
• Naturally collaborative, with the ability to build strong relationships across multiple departments.
• You’re professional, composed and highly credible, at all times, when engaging with high-profile and VIP guests.
• Resilient, and skilled at managing multiple and often competing priorities, you possess a positive, professional, and courteous attitude.
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand.
• You have a positive “can do” attitude to solving problems in a professional and courteous manner.
• A strong team player with great communication skills and an enthusiastic approach.

What’s in it for you:

• 30 days holiday (including bank holidays) that increases with service.
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum.
• Flexi points into your Perkbox wallet to spend as you choose.
• Free ‘pay day’ lunch and monthly drinks offers.
• A generous ‘refer a friend’ scheme.
• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night.
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles.
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels.
• Subsidised, single occupancy, en-suite accommodation available on our estate.
• Pension scheme.
• Life Insurance.
• Employee Assistance Programme, offering support and confidential advice for you and your family.
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
• Internal career opportunities across a wider range of specialisms and departments.
• Monthly recognition programme.
• Volunteering day every year with a charitable partner of your choice.
• Complimentary access to our staff gym.
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.

If you are our next Event Operations Manager, please forward your most recent CV to us today!