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- Tasks: Serve drinks, manage customer issues, and maintain cleanliness in a lively venue.
- Company: Award-winning venue hosting events for over 30 years.
- Benefits: Free show tickets, productivity bonuses, and flexible evening shifts.
- Why this job: Join a fun team and enjoy the buzz of live events while earning.
- Qualifications: Must be 18+, able to work weekends, and thrive under pressure.
- Other info: Perfect for students seeking part-time work with a vibrant atmosphere.
The predicted salary is between 11 - 16 £ per hour.
Important: Must be able to work weekends. Must be 18+
Established in ****, our award-winning venues have been hosting events for over 30 years, including comedy, music, drag, podcasts, and talks.
Responsibilities:
- Dealing with certain low-level customer issues effectively and efficiently.
- Read tickets and take correct food to correct tables efficiently (you will be required to carry a tray).
- Clean, set up and pack away furniture safely and efficiently.
- Serve drinks orders to tables (carrying trays).
- Collect empty plates and glasses from the floor during intervals and whilst serving.
- Maintain high cleanliness standards in the kitchen and wash-up area.
- Complete any job requested by your manager to ensure the venue is ready to go before doors open (polishing cutlery, cleaning tables, putting out leaflets, etc.).
Things To Know:
- Shifts start between 5pm - 7pm and generally finish between 8.00pm - *****pm.
- Shift lengths vary between 4-6 hours. Shorter 2-3 hour shifts are available for those with second jobs or university.
- We don’t provide transport home but we are happy to allow you to leave at a reasonable time to get public transport if you let us know in advance.
- Due to the nature of our service model, the first hour of the shift can be quite intense, so an ability to work well under pressure is a must.
- We aim to serve all of our customers (up to 400 people) before the show starts. We then have intervals where the bar picks up again.
Perks:
- Free tickets to shows you’re not working * (if they are our shows).
- Shifts finish early enough to still go out afterwards.
- Productivity scheme which could mean an extra £1.50 per hour, on that shift, if targets are hit.
- Friendly, inclusive and interesting place to work.
- Short, evening shifts, perfect for anyone studying or someone looking for a part-time job.
Floor Staff in Cardiff employer: The Glee Club
Contact Detail:
The Glee Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Cardiff
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and the menu before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! Since you'll be dealing with customers, brush up on your communication and problem-solving abilities. A friendly attitude goes a long way in making a great impression.
✨Tip Number 3
Be prepared for a fast-paced environment. Think about examples from your past experiences where you’ve thrived under pressure. This will help you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Floor Staff in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Floor Staff role. Highlight any relevant experience you have, especially in customer service or working under pressure. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Glee Club
✨Know the Venue
Before your interview, do a bit of research on the venue. Familiarise yourself with its history, the types of events they host, and their overall vibe. This will show that you're genuinely interested and can help you answer questions more confidently.
✨Demonstrate Your Customer Service Skills
Since the role involves dealing with customers, be ready to share examples of how you've handled customer issues in the past. Think of specific situations where you resolved a problem or provided excellent service, as this will highlight your suitability for the role.
✨Show Your Ability to Work Under Pressure
The first hour of the shift can be intense, so prepare to discuss how you manage stress and stay organised during busy times. You might want to share a story about a time you thrived in a fast-paced environment, which will reassure them that you can handle the pressure.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical shift looks like, or how they support staff during busy periods. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.