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- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service during peak hours.
- Company: Join the award-winning Glee Club Birmingham, a vibrant venue for live events.
- Benefits: Earn ÂŁ12.30ph plus tips, enjoy free show tickets, and potential bonuses.
- Why this job: Perfect for students seeking flexible, fun work with a lively atmosphere.
- Qualifications: Must be 18+, with great customer service skills and a positive attitude.
- Other info: Short shifts allow you to balance work and social life easily.
The predicted salary is between 12 - 12 ÂŁ per hour.
IMPORTANT: Must be 18+, must be available to work weekends and evenings, including 31st December.
Established in 1994, our award-winning venues have been hosting events for over 30 years, including comedy, music, drag, podcasts, talks/Q&As & spoken word. Described by The Guardian as “enormously well-regarded”, we pride ourselves on a commitment to excellence & innovation in live events. We are committed to diversity and inclusion, and are keen to attract people of different backgrounds, perspectives and experiences. We particularly encourage applications from historically underrepresented communities for all roles. Just like our venues are designed for everyone, so is our workplace, and we work hard to create an inclusive culture for everyone.
The Venue: The Glee Club Birmingham is one of the longest running comedy clubs in the UK. Our main room has a capacity of 400 seated / 600 standing, and is open every Thursday, Friday and Saturday for our weekly comedy nights, as well as being available to hire to some of biggest names in comedy, music, drag, cabaret and spoken word 7 days a week.
We are looking for an enthusiastic and hardworking person with personality and great customer service skills, to join our bar and floor staff team.
Pay: ÂŁ12.30ph + tips and a bonus scheme, paid 4 weekly.
Job Roles & Responsibilities
- Dealing with certain, low level, customer issues effectively and efficiently.
- Read tickets and take correct food to correct tables efficiently (you will be required to carry a tray).
- Serve drinks orders to tables (carrying trays).
- Collect empty plates and glasses from the floor during intervals and whilst serving.
- Maintain high cleanliness standards in the kitchen and wash up area.
- Polishing & wrapping cutlery.
- Loading and unloading glass / dishwashers.
- Complete any reasonable job requested by your manager to ensure the venue operates efficiently.
These are short burst 2 hr shifts to help during peak hours, occasionally extending to 3 hrs depending on business levels. Peak hours are between 6.30-9.30pm which is when you will be required. Shifts finish early enough to use public transport home. The position requires someone who can work quickly and efficiently. As a member of our Xpress team you'll be working during peak hours so speed, competency and great customer service skills are essential.
Perks
- Free tickets to shows you’re not working (if they are our shows).
- Shifts finish early enough to still go out afterwards.
- Productivity scheme which could mean an extra ÂŁ1.50 per hour, on that shift, if targets are hit.
- Friendly, inclusive and interesting place to work.
- Short, evening shifts, perfect for anyone studying, looking for some extra money after their day job or someone looking for a part time casual job.
Food & Drinks Runners (2 hr shifts) in Birmingham employer: The Glee Club
Contact Detail:
The Glee Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Drinks Runners (2 hr shifts) in Birmingham
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Glee Club Birmingham and its vibe. This will help you connect with the team and show your enthusiasm during interviews.
✨Tip Number 2
Be ready to showcase your personality! When you meet us, let your character shine through. We love a good laugh and appreciate someone who can bring energy to our team.
✨Tip Number 3
Prepare for those peak hours! Think about how you can demonstrate your ability to work quickly and efficiently. Maybe even practice carrying a tray to show us you mean business!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re all about making the application process as smooth as possible for you.
We think you need these skills to ace Food & Drinks Runners (2 hr shifts) in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Food & Drinks Runner. Highlight any relevant experience in customer service or working in fast-paced environments. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Remember, we’re looking for efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at The Glee Club
✨Know the Venue
Before your interview, do a bit of research on The Glee Club Birmingham. Familiarise yourself with its history, the types of events they host, and their commitment to diversity and inclusion. This shows genuine interest and helps you connect your answers to their values.
✨Show Off Your Customer Service Skills
Since this role is all about great customer service, be ready to share specific examples from your past experiences. Think of times when you dealt with difficult customers or went above and beyond to ensure someone had a great experience. This will highlight your suitability for the role.
✨Demonstrate Your Speed and Efficiency
Given that the shifts are short and during peak hours, it’s crucial to convey your ability to work quickly and efficiently. You might want to mention any previous roles where you had to manage time effectively or handle multiple tasks at once.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, what a typical shift looks like, or how they support staff development. It shows you're engaged and serious about the position, plus it gives you insight into whether it's the right fit for you.