At a Glance
- Tasks: Lead Front of House teams and ensure top-notch customer service at exciting live events.
- Company: A vibrant events venue in Gateshead, blending music, arts, and community.
- Benefits: Opportunity for professional growth in a dynamic and engaging environment.
- Why this job: Make a real impact on visitor experiences while enjoying the thrill of live events.
- Qualifications: Experience in event management and strong leadership skills required.
- Other info: Join a passionate team dedicated to delivering unforgettable experiences.
The predicted salary is between 30000 - 42000 £ per year.
A prominent events venue in Gateshead is seeking a Duty Manager to provide leadership and ensure high standards of customer service. You will oversee event delivery, manage Front of House teams, and contribute to operational planning while adhering to health and safety procedures.
The ideal candidate should have experience in event management and customer service, along with strong leadership skills. Join a dynamic environment where music and arts meet community engagement; this role offers the chance to enhance visitor experiences and develop professionally.
Live Events Duty Manager — Front of House Lead in Gateshead employer: The Glasshouse International Centre for Music
Contact Detail:
The Glasshouse International Centre for Music Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Events Duty Manager — Front of House Lead in Gateshead
✨Tip Number 1
Network like a pro! Attend local events and connect with people in the industry. You never know who might be looking for someone just like you to lead their Front of House team.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've managed teams or improved customer service in past roles. We want to see how you can bring that experience to our dynamic environment!
✨Tip Number 3
Research the venue and its events before your interview. Understanding the unique vibe of the place will help you tailor your answers and show us you're genuinely interested in enhancing visitor experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Live Events Duty Manager — Front of House Lead in Gateshead
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our Front of House operations.
Emphasise Customer Service Experience: Customer service is key in this role! Share specific examples of how you've gone above and beyond to enhance visitor experiences. We love hearing about those moments that made a difference!
Be Clear on Event Management Experience: Detail your event management background in your application. We’re looking for candidates who can demonstrate their ability to oversee event delivery and contribute to operational planning effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Glasshouse International Centre for Music
✨Know the Venue Inside Out
Before your interview, make sure you research the events venue thoroughly. Familiarise yourself with its history, the types of events they host, and their approach to customer service. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Be ready to discuss how you motivate others and ensure high standards, especially in a fast-paced environment.
✨Understand Health and Safety Protocols
Since health and safety are crucial in event management, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement these protocols during events to ensure the safety of both staff and visitors.
✨Engage with the Community Aspect
This role involves community engagement, so think about how you can enhance visitor experiences. Prepare ideas or initiatives that could foster a sense of community at the venue. Showing that you understand the importance of this aspect will set you apart from other candidates.
