Health, Safety and Compliance Lead in Gateshead

Reports to: Audience Experience and Operations Manager

Location: The Glasshouse International Centre for Music

Department: Operations

Working Hours: 36 hours per week

Salary: SCP 36 - £37,650

Closing date for applications: 9.00am, Monday 29 June 2026

About The Glasshouse International Centre For Music

We are an international music centre based on the banks of the River Tyne. We are a unique venue where artists from across the world perform and audiences from a wide range of backgrounds come to hear, make, and enjoy all types of music. We support local people to be creative, develop a passion for music, and put music at the heart of communities. Our artist development programme provides local artists with the opportunities they need to build careers in music. We support young people to make music in our building and in the wider community through programmes such as In Harmony Newcastle Gateshead. We believe our work enriches the lives of people across the North East. We are building a creative, diverse, and passionate team—and that’s where you come in.

You Must Have Proven Experience Of:

• Leading the health and safety function within a multi-faceted organisation for a minimum of two years.
• Engaging with all teams to create a culture of health and safety, ensuring colleagues are aware of their responsibilities and are motivated to assess risk and work safely.
• Strong decision-making and problem-solving skills.
• Leading change projects.
• Monitoring, investigating, and reporting on safety incidents, identifying trends, and making proactive recommendations for improvement.
• Training others to develop their safety knowledge, including manual handling, risk assessment creation and fire safety.
• Establishing and monitoring compliance processes to ensure regulatory requirements are met across all departments, for example licensing, charity reporting, certification, or similar requirements.

Skills And Knowledge:

• Methodical approach.
• Good time management skills and well organised.
• Highly motivated, with a positive attitude and the ability to lead and influence others.
• Excellent communication skills.
• Project management skills.
• Coaching skills.
• Training skills.
• Demonstrates the organisation's values in every decision and interaction.
• Exceptional organisational and administrative skills, with the ability to manage multiple complex projects to deadlines.
• Knowledge of the General Data Protection Regulation (GDPR) and data protection principles.
• Excellent computer skills and knowledge of Microsoft programmes.
• Able to write accurate and effective policies and procedures.
• Able to oversee action plans through to completion.
• Excellent attention to detail.

Qualifications:

• NEBOSH General Certificate.
• IOSH qualification.

It Also Helps If You Have:

• A training qualification or experience of delivering effective training.
• GDPR expertise.
• Experience of working within a charity.
• A passion for live music.

About The Role Of Health, Safety And Compliance Lead:

This is a key role within The Glasshouse International Centre for Music and is divided into two areas:

• Health and Safety: Leading health and safety across the organisation by providing expertise, guidance, and advice to teams, while developing a strong culture of continuous improvement.
• Compliance: Ensuring that the charity, its employees, and its projects comply with all relevant regulations and standards. This may include health and safety, environmental, legal, governance, or quality requirements.

Overall Purpose of the Role:

The purpose of this role is to lead and oversee the organisation's health and safety and compliance processes and practices. You will work with teams across the organisation to ensure that a positive health and safety culture is embedded in everyday practice. This includes guiding colleagues to establish safe processes and procedures, maintaining accurate supporting documentation, and ensuring incidents are investigated to promote continuous improvement. You will lead the charity's compliance requirements, working collaboratively with teams to fulfil their responsibilities. This will include maintaining a central database of compliance requirements and proactively monitoring actions, deadlines, and updates. You will work with the Health, Safety and Safeguarding Committee to ensure organisational focus is maintained and that health and safety and compliance actions are monitored and completed. You will provide analysis, reporting, and insights to the Leadership Team to support informed decision-making and drive continuous improvement.

Your Responsibilities:

• Drive cultural change and positive behaviours, demonstrating best practice in health and safety and compliance.
• Continuously improve the organisation's health and safety procedures, standards, and processes.
• Lead the Health and Safety Committee in delivering organisational improvements.
• Keep up to date with changes in health and safety legislation and guidance.
• Ensure teams maintain compliance with current legislative requirements.
• Promote a zero-incident culture across the organisation.
• Work with teams to identify and implement measures that reduce incidents and contribute to a healthier, safer working environment.
• Work with teams to define and monitor safe working procedures and risk assessments.
• Conduct health and safety investigations where required and ensure actions are implemented with the support of the Senior Management Team and Health and Safety Committee.
• Establish and maintain effective control and documentation procedures.
• Monitor performance by gathering relevant data and producing statistical reports.
• Review existing policies and ensure improvements and updates are implemented.
• Measure performance, identify areas of weakness, and work with teams to implement improvements.
• Mentor and coach managers and staff, providing training, tools, and techniques to enable the highest standards of performance, including risk assessment and manual handling.
• Coordinate all actions arising from Counter Terrorism meetings and security assessments conducted by Counter Terrorism Policing.
• Maintain a central database of compliance requirements and engage with teams to ensure all requirements are addressed thoroughly and in a timely manner.
• Coordinate and facilitate GDPR activity across the organisation, both proactively and in response to concerns.

Learning and Development:

At The Glasshouse, we’re always learning. We know that when it comes to training, everyone is different. You’ll work closely with your manager to identify what your development journey will look like. If you have a specific interest or would like to develop your skills in a particular area, we want to hear about it. This may be through gaining a qualification, on-the-job training, or learning within your team. Whatever path you take, we’ll provide the support, skills, and knowledge you need to thrive in your role.

Diversity, Equality and Inclusion:

At The Glasshouse, we encourage a working environment that is welcoming, inclusive, and diverse. Different backgrounds, perspectives, and experiences are valued so that everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to all, regardless of background or the challenges they may have faced. For example, we would love to hear from you if you:

• Are D/deaf.
• Have a disability, learning difficulty, or significant long‑term health condition that affects your daily life.
• Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autism spectrum condition, and others).
• Grew up in a family receiving Universal Credit or state benefits.
• Have lived in council or social housing or been on the housing register.
• Have lived in sheltered accommodation or experienced homelessness.
• Have experienced being in care at any point in your life.
• Have been a refugee or asylum seeker.
• Are from the African, South, East and South‑East Asian, Middle Eastern, Latinx, or North African diaspora, or have experienced racism.

These are some common examples of challenging circumstances, but there may be others. Everyone is welcome to apply. We do not discriminate on the grounds of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability, or any other protected characteristic as outlined in the Equality Act 2010.

Right to Work:

We welcome applications from candidates already eligible to work in the UK or those who can apply for a visa granting permission to work in the UK (for example, dependent visas or ancestry visas) that do not require sponsorship. You will be asked to provide evidence of your right to work before any offer of employment is confirmed.