Breakfast & F&B Lead – Guest Experience Champion

Breakfast & F&B Lead – Guest Experience Champion

Full-Time 25650 - 31350 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Food & Beverage team to create unforgettable guest experiences.
  • Company: The Glasshouse Autograph Collection, a luxurious boutique hotel in Edinburgh.
  • Benefits: Competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Join a passionate team dedicated to excellence in service.
  • Why this job: Be a champion of guest experience in a stunning setting.
  • Qualifications: Experience in hospitality and strong communication skills.

The predicted salary is between 25650 - 31350 £ per year.

The Glasshouse Autograph Collection in Edinburgh is seeking a Breakfast Supervisor to lead the Food & Beverage team and ensure the smooth operation of the restaurant, bar, room service and events.

You will prioritize our guests, communicate clearly, and maintain a high standard of service with attention to detail.

As part of The Glasshouse, you will contribute to delivering a unique and memorable guest experience in a luxurious boutique setting.

Breakfast & F&B Lead – Guest Experience Champion employer: The Glasshouse Hotel

Joining The Glasshouse as a Kitchen Porter means becoming part of a vibrant team in one of Edinburgh's premier boutique hotels, where your contributions are valued and recognised. With exceptional benefits like 28 days of holiday, career development opportunities through our Hospitality Apprentice programmes, and a focus on employee wellbeing, you will thrive in a supportive and energetic environment dedicated to delivering outstanding guest experiences. Embrace the chance to grow within a unique property that celebrates both its rich heritage and modern hospitality excellence.

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Contact Details:

The Glasshouse Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Breakfast & F&B Lead – Guest Experience Champion

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Glasshouse Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to The Glasshouse Hotel

Don't be shy about reaching out to The Glasshouse Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Breakfast & F&B Lead – Guest Experience Champion

Problem-Solving Skills
Attention to Detail
Communication Skills
Adaptability
Leadership Skills
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Glasshouse Hotel and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Glasshouse Hotel

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!