At a Glance
- Tasks: Welcome guests, manage arrivals and departures, and ensure a great experience.
- Company: The Glasgow School of Art, a vibrant and inclusive community.
- Benefits: Competitive pay, flexible hours, and a chance to meet diverse people.
- Why this job: Gain valuable experience in hospitality while enjoying the summer in Glasgow.
- Qualifications: No specific qualifications needed, just a friendly attitude and good communication skills.
- Other info: Perfect for students looking for summer work with flexible hours.
The predicted salary is between 23742 - 24215 £ per year.
The Glasgow School of Art is seeking to recruit 3 fixed-term Summer Receptionists for their Halls of Residence. GSA Halls operates as a Glasgow city centre Hostel during the summer months, and these roles are essential in supporting the peak operating season, running from May to October. The Summer Hostel experiences rapid turnover throughout the summer, including mass departures and arrivals at the start and end of the season.
Responsibilities:
- Preparing for arrivals and departures for our guests and residents
- Maintaining good customer experience for our guests & residents
- Assisting with the preparation of accommodation for our guest and student markets
- Supporting the accommodation team with their role in managing GSA Halls
Working Pattern:
The reception area requires cover between 9.00am – 5.00pm, over 7 days. The working hours of the Summer Receptionists are likely to include afternoons, occasional evenings (for mass arrivals), and weekends, rota dependant. Occasional additional hours may be available to cover colleagues' leave or sickness. A flexible approach to working is essential.
The Hours That Are Available Are As Follows:
- Roles 1 & 2 - 14 hours per week over 2 days, on a weekly rota basis, normally Fri & Sat OR Sun & Mon
- Role 3 – 21 hours per week over 3 days, on a weekly rota basis, normally Tues - Thurs
The start date for this role will be Wednesday 6th May 2026. Please advise in your application that you will be able to start the role by or on this date.
Benefits of Working at GSA:
Closing date for submission of completed applications: 23:59 (GMT) Sunday 8th March 2026. Interview date for shortlisted candidates is: 17th March 2026.
If you have any questions regarding the role, please contact HRServicedesk@gsa.ac.uk.
Equality, Diversity and Inclusion:
The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience. We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.
Summer Receptionist in Glasgow employer: The Glasgow School of Art
Contact Detail:
The Glasgow School of Art Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Receptionist in Glasgow
✨Tip Number 1
Get to know the Glasgow School of Art and its values. When you walk into that interview, show us you understand what we stand for. Research our Halls of Residence and be ready to chat about how you can enhance the guest experience.
✨Tip Number 2
Flexibility is key! Make sure you highlight your ability to adapt to different shifts and working patterns. We need team players who can jump in when things get busy, so share any past experiences where you've done just that.
✨Tip Number 3
Practice your customer service skills! As a Summer Receptionist, you'll be the face of GSA Halls. Think of examples where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining our team. So, hit that apply button and let’s get started!
We think you need these skills to ace Summer Receptionist in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about working as a Summer Receptionist and helping our guests have a great experience.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Mention any previous customer service roles or experiences that relate to the responsibilities listed in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and is considered for the Summer Receptionist positions.
How to prepare for a job interview at The Glasgow School of Art
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Summer Receptionist at GSA Halls. Familiarise yourself with the key tasks like preparing for guest arrivals and maintaining a good customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Flexibility
Since the role requires a flexible approach to working hours, be ready to discuss your availability during the interview. Highlight any previous experiences where you've adapted to changing schedules or worked in fast-paced environments. This will demonstrate that you can handle the demands of peak operating seasons.
✨Customer Service is Key
As a Summer Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Whether it’s resolving issues or creating a welcoming atmosphere, showcasing your people skills will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.