At a Glance
- Tasks: Support families in need and help them navigate challenging situations.
- Company: Join the passionate team at The Gingerbread Centre.
- Benefits: Living wage, 22 days annual leave, and excellent training opportunities.
- Other info: Flexible hours and a supportive work environment.
- Why this job: Make a real difference in the lives of vulnerable families.
- Qualifications: NVQ Level 3 in relevant fields and experience with children and families.
Join our dedicated team and experience a rewarding career supporting families in need at The Gingerbread Centre. Are you looking for a new challenge? Do you want to be part of a team that makes a difference to homeless and vulnerable families? We are looking for a passionate and experienced Family Support Worker to join our growing team, delivering Tier 2 Community Family Support across Newcastle and Staffordshire Moorlands.
This is more than a job – it's a chance to stand beside families in their most challenging moments and help them to get the right help at the right time. Working in homes and communities, you'll provide tailored early help support to prevent issues from escalating.
As the named Lead Worker for each family, you'll coordinate joined-up care with partners including Family Hubs, schools, health services and voluntary groups. You'll assess needs, write action plans, carry out regular reviews, deliver hands-on support, and help families achieve sustainable change.
You will need:
- NVQ Level 3 (or equivalent) in health, early years, education, social care or similar.
- At least 1 years' experience working with and supporting children and families.
- Confidence in partnership/multi-agency working with sound knowledge of services available to support children and families.
- Ability to communicate with other agencies.
- Strong organisational and written skills.
- The ability to engage with families who may be resistant or feel anxious.
- The ability to engage with families who have experienced trauma.
- Full driving licence and access to a vehicle with business insurance.
- Knowledge and understanding of a range of family issues affecting children's outcome.
Salary: £13.72 per hour
Hours of work: 30-hours per week, Monday to Friday (days can be flexible)
Location: Rothesay Court, Longton, Stoke-on-Trent
Closing Date for Applications: Monday 10th August 2026
Date of Interviews: To be arranged
Please Note: In situations where a significant response is received, the closing date may be brought forward.
Gingerbread Family Support is committed to the safeguarding of children and vulnerable people. All posts are subject to an Enhanced DBS.
Working for us has many benefits including:
- All our employees are paid the living wage or above.
- All staff have enhanced DBS checks.
- We offer a contributory Pension Scheme, after 3 months employment.
- We provide 22 days paid annual leave + bank holidays (pro rata).
- We have excellent training & learning opportunities.
- Good working environments, ensuring staff have access to refreshments.
The Gingerbread Centre is an equal opportunities employer and welcomes applications from all areas of the community. Gingerbread is proud to have the Investors in People Award.
Family Support Worker in Longton employer: The Gingerbread Centre
At The Gingerbread Centre, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of homeless and vulnerable families. Our supportive work culture fosters professional growth through excellent training opportunities, while our commitment to employee wellbeing is reflected in our competitive benefits package, including a living wage, generous annual leave, and a contributory pension scheme. Join us at Rothesay Court in Longton, Stoke-on-Trent, where you can be part of a passionate team that truly makes a difference in the community.
