Job summary
The Gill Medical Centre is a well-regarded, high performing 10,000 patient practice and we are still growing. Weare looking to recruit a friendly experienced receptionist to join our team.
Main duties of the job
- To provide a professional and effective reception service to our practice population to ensure complete satisfaction with patients practice experience
About us
We are supported by an exceptional team including 12 GPs, a pharmacist, a highly skilled nursing team and a dynamic workflow optimisation team with care pathway training who manage all Docman coding and referrals.
Were a friendly bunch that achieve great things together.We have regular social events with our work family.
Job description
Job responsibilities
Reception duties
Secretarial duties
Attending to the reception desk
Receiving patients
Making appointments
Answering the telephone
Dealing with the daily post
Dealing with practice tasks and contacting patients as required
Receiving samples from patients
Filing
Receiving visitors into the surgery
Photocopying medical records for third parties
Registering patients
Scanning hospital and patient letters into patient notes
Ensure all practice protocols are understood and adhered to.
Assist with and minimise potential issues that may lead to complaints
Person Specification
Qualifications
Essential
- GCSE grade 7-9 in English and Maths
Desirable
- Previous experience of dealing with public/patients both face
- to face and over telephone
- Experience of telephone operation
- Experience of working in a medical reception
- Experience of using a computer
- Experience of using office equipment
- Accurate filing skills
- Able to work both independently and as part of an integrated multi-skilled team
- Able to work in highly pressured environment
- Able to communicate verbally effectively and efficiently
- To be a careful listener, diplomatic and tactful
- Able to build effective working relationships and communicate effectively with all staff including Nurses and Partners
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Gill Medical Centre
Address
5 Harriet Street
Walkden
Manchester
M28 3DR
United Kingdom
Employer's website
https://www.thegillmedicalcentre.co.uk/ (Opens in a new tab)
