Every weekend, couples trust us with one of the most important days of their lives. We're looking for an experienced and inspiring General Manager to lead one of our stunning wedding venues in Wales, part of a collection of exclusive venues across the UK and USA. This is a role for someone who loves hospitality, leads from the front, and gets real satisfaction from a team that's thriving and a business that's growing. You'll have full ownership of the venue, including its people, its performance, and its reputation, with the backing of an experienced Head Office team behind you. Leading your team Inspiring, developing and supporting a talented venue team, and building a positive culture where people enjoy coming to work Leading recruitment, onboarding and induction of new team members, working with our Head Office HR team Holding regular team and Head of Department meetings, carrying out performance reviews and helping your people grow Handling HR matters fairly and confidentially, with support from Head Office Delivering exceptional weddings Overseeing every wedding and event so that each one runs smoothly and exceeds expectations Resolving any client concerns quickly and professionally Building strong relationships with local suppliers, wedding professionals and the wider community to bring new business to the venue Driving the business Taking ownership of the venue's finances, budgets and forecasts, and growing its profitability Working with our Sales Consultants to hit targets and improve conversion Producing accurate weekly reporting, payroll information and stock reports for Head Office Working with our Properties team on refurbishments and improvements to the venue Keeping the venue safe and compliant Making sure health and safety, fire safety and all relevant regulations are followed Overseeing annual staff training, including Fire Safety, Manual Handling, Health & Safety and COSHH Managing the overall security of the venue 3–5 years' experience as a General Manager in hospitality, with a track record of hitting targets A natural leader who builds strong teams and knows how to delegate Excellent communication, organisation and problem-solving skills A confident understanding of financial and target reporting A full driving licence and your own transport (the venue's rural location makes this essential) The right to work in the UK A competitive salary of £50,000–£55,000, depending on experience An incentive scheme that rewards performance The chance to lead a beautiful venue with real autonomy, supported by an experienced Head Office team Opportunities to grow within an expanding collection of venues - You'll report to the Regional Operations Manager at Head Office. - Appointment is subject to right to work checks and a basic DBS check. TPBN1_UKCT
Contact Details:
The Gilchrist Collection Ltd Recruitment Team
