Hotel Duty Manager in Lichfield

Hotel Duty Manager in Lichfield

Lichfield Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead and support staff while ensuring exceptional guest experiences at The George Hotel.
  • Company: Join a family-run hotel known for its warm hospitality and team spirit.
  • Benefits: Enjoy competitive pay, hotel discounts, and a supportive work environment.
  • Why this job: Be part of a dynamic team and make a real difference in guests' stays.
  • Qualifications: Strong communication skills and a passion for customer service are essential.
  • Other info: Flexible hours with opportunities for career growth in a well-established business.

The predicted salary is between 11 - 16 £ per hour.

We are recruiting for a Duty Manager to join our team here at The George Hotel, Lichfield! We are looking for someone who is customer focused and passionate about hospitality. The ideal candidate could work between 30 and 37.5 hours across 4 or 5 days, including evenings and weekends.

You will have strong interpersonal and communication skills and the ability to lead, motivate and support staff across the hotel. You will help ensure any guest issues are resolved quickly and professionally as well as assisting with the smooth operations of the restaurant, special events and group bookings.

Come and join our amazing team and we can offer you:

  • A permanent contract (following a successful probation period)
  • £13.60 per hour
  • Pay for all hours worked
  • Additional holiday for long service
  • Enhanced rate of pay for working on key bank holidays
  • A Company reward scheme where you are rewarded for your hard work
  • Hotel discounts
  • Discounts when dining in our restaurants or attending one of our special events
  • Employee assistance programme
  • Free onsite parking
  • A uniform
  • Meals on duty

This is an excellent opportunity for someone to join a well-established, family run business.

Hotel Duty Manager in Lichfield employer: The George Hotel- part of Webb Hotel Group

At The George Hotel in Lichfield, we pride ourselves on fostering a supportive and dynamic work environment where our team members are valued and encouraged to grow. With competitive pay, generous benefits including hotel discounts and an employee assistance programme, we ensure that our staff feel appreciated and motivated. Join us to be part of a family-run business that prioritises customer service and offers opportunities for personal and professional development.
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Contact Detail:

The George Hotel- part of Webb Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Duty Manager in Lichfield

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The George Hotel. A friendly chat can sometimes lead to a foot in the door!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've handled guest issues or led a team – it’s all about making that personal connection.

✨Tip Number 3

Research the hotel! Familiarise yourself with The George Hotel's values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Hotel Duty Manager in Lichfield

Customer Focus
Interpersonal Skills
Communication Skills
Leadership
Motivation
Staff Support
Problem Resolution
Operational Management
Event Coordination
Group Booking Management
Hospitality Knowledge
Teamwork
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your customer-focused attitude and how you've gone the extra mile to ensure guests have a fantastic time.

Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times when you've motivated or supported staff, and how you’ve handled challenges in a professional manner.

Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in joining our team at The George Hotel.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!

How to prepare for a job interview at The George Hotel- part of Webb Hotel Group

✨Know the Hotel Inside Out

Before your interview, make sure you research The George Hotel thoroughly. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you answer questions more effectively.

✨Showcase Your Customer Service Skills

As a Duty Manager, customer focus is key. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight how you resolved issues and ensured a positive experience, as this will resonate well with the interviewers.

✨Demonstrate Leadership Abilities

Be ready to discuss your leadership style and how you motivate and support your team. Think of specific instances where you led a team through challenges or improved staff performance. This will illustrate your capability to manage operations smoothly.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This shows you're engaged and serious about the position, plus it helps you assess if it's the right fit for you.

Hotel Duty Manager in Lichfield
The George Hotel- part of Webb Hotel Group
Location: Lichfield

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