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For Companies At a Glance
- Tasks: Join our Food & Beverage Team and deliver exceptional service to guests.
- Company: Bespoke Hotels is the UK's largest independent hotel group with a diverse portfolio.
- Benefits: Enjoy competitive salaries, personal development opportunities, and discounted hotel stays for you and your loved ones.
- Why this job: Be part of a motivated team that values happiness, creativity, and inclusivity in hospitality.
- Qualifications: A year of experience in a similar role and a passion for delivering great service are essential.
- Other info: We celebrate diversity and support community and environmental initiatives.
We currently have an amazing opportunity to join our growing Food & Beverage Team.
Whats in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our Be-Attitude values.
We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn as part of this growing team.
Duties will include:
- Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
- Help control costs through ordering stock and minimising waste.
- Deal with any reasonable requests from guests in a professional manner.
- Strive to anticipate customer needs and where possible react to these to enhance customer satisfaction.
- Ensure all Health and Safety and Fire Safety Company standards are maintained.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Contact Detail:
The George Hotel in Chollerford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Bespoke Hotels' values and culture. Understanding their focus on engagement, individual development, and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing specific examples from your previous experience. Highlight moments where you went above and beyond to enhance customer satisfaction, as this aligns with the role's requirements.
✨Tip Number 3
Network with current or former employees of Bespoke Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss how you handle challenges in a fast-paced environment. The ability to manage stress and maintain high service standards is crucial in the food and beverage sector, so be ready to share relevant experiences.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage sector. Emphasise any previous roles where you delivered excellent customer service, as this is crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences that demonstrate your reliability and willingness to learn, aligning with the values of Bespoke Hotels.
Highlight Relevant Skills: In your application, focus on skills that are important for the role, such as attention to detail, teamwork, and the ability to anticipate customer needs. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at The George Hotel in Chollerford
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you enjoy making guests feel welcome.
✨Demonstrate Team Spirit
Bespoke Hotels values collaboration and teamwork. Be prepared to discuss examples of how you've worked effectively in a team setting, showcasing your ability to support colleagues and contribute to a positive work environment.
✨Highlight Your Attention to Detail
Since cleanliness and hygiene are crucial in the food and beverage sector, be ready to talk about your experience with maintaining high standards. Mention any specific practices you follow to ensure a clean and safe environment for guests.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer requests or complaints. Think of examples where you've successfully resolved issues or gone above and beyond to enhance customer satisfaction.
