At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and managing a passionate team.
- Company: The George & Dragon, a beloved neighbourhood pub in Wanstead.
- Benefits: Earn up to £60,000 plus bonuses, with live-in options and discounts across venues.
- Other info: Enjoy career growth, fun socials, and a supportive work environment.
- Why this job: Make your mark on a local favourite and drive its success in the community.
- Qualifications: Experience in hospitality management and a passion for great food and service.
The predicted salary is between 44550 - 54450 £ per year.
The George & Dragon is a neighbourhood pub in the heart of Wanstead. Good food, well-kept drinks, busy Sundays and a proper local following.
We're looking for an experienced General Manager who knows how to run a London pub, build a strong team and spot opportunities to grow the business. Food is a big part of the offer, from midweek dining to Sunday roasts, followed by lively Sunday sessions. With live sport, private spaces and plenty of reasons to bring people together, there's real scope to build trade throughout the week.
You'll know your regulars, get to know the neighbourhood and have the commercial understanding to turn a busy pub into a successful business. There's room to put your own stamp on The George & Dragon. We want someone with good judgement, high standards and the drive to make it Wanstead's best pub.
Key Responsibilities:
- Oversee daily operations and ensure an exceptional guest experience.
- Lead and inspire a team to deliver top-tier service, with a focus on consistently delivering our high-quality food offering.
- Manage food and drink offerings, ensuring our menu is fresh, exciting, and keeps customers coming back.
- Drive sales and profitability while maintaining operational efficiency.
- Maintain the function room as a sought-after event space.
- Create a lively and welcoming atmosphere for all.
What We’re Looking For:
- Proven senior management experience in hospitality.
- Strong knowledge of gastropub food and drink.
- A hands-on leader who thrives in a busy environment.
- Passion for customer service and team leadership.
- Someone who wants to embed themselves in the Wanstead community and become a key part of the pub’s culture.
What’s in it for You:
- Competitive salary up to £60,000.
- A competitive Bonus Scheme & Super Bonus Scheme you can influence.
- Live-in opportunity available on site.
- 30% discount across all our pubs, bars and restaurants.
- The chance to work for a company that allows you to treat a business like your own, make decisions at site level and not follow a pre-defined model.
- Career progression and promotion opportunities with regular new openings around the corner.
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless.
- Supplier led trips, regular management incentives and socials – a fun, family atmosphere.
- Employee Assistance Programme through Licensed Trade Charity.
- Birthdays are for celebrating, so have the day off on us.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful hire.
- Cycle to work scheme.
- Work place nursery benefit.
- Extended maternity / paternity / adoption pay.
- Length of service awards, it's important to acknowledge and reward our people who go above and beyond.
If you're ready to head up an iconic East London pub in Wanstead, apply now!
General Manager in London employer: The George & Dragon
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a vibrant work culture and employee development. Located in the heart of Wanstead, our award-winning venues offer competitive pay, comprehensive training, and numerous opportunities for career progression, all while fostering a fun, family-like atmosphere. Join us to be part of a community-focused hub where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The George & Dragon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The George & Dragon
Don't be shy about reaching out to The George & Dragon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The George & Dragon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The George & Dragon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
