Assistant General Manager

Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’. In 2021, Urban was awarded ‘Best Food-led Pub Company 2021’ at the R200 awards, and once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023.

Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service at the heart of what we value, ensuring each site's valued position within its local community.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. The George and Dragon has proudly returned to its original name, serving the local community of Wanstead with a refined food and drink experience.

The Role:

• As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
• Be business savvy and demonstrate great commercial acumen.
• Train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
• You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we are looking for:

• ‘Wear your heart on your sleeve’, take ownership, be bold and run the business as if it's your own.
• Must have minimum 2 years’ experience as a manager depending on the property being looked at.
• Solid communication and organisational skills, be approachable.
• Superb customer & floor service skills.
• Strong all-round business knowledge from financials to customer satisfaction.
• An entrepreneurial flare.
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
• Personal Licence holder beneficial.

What's in it for me:

• A competitive salary & bonus scheme.
• Training and development.
• Career progression and promotion opportunities with regular new openings around the corner.
• 30% discount across all our pubs, bars and restaurants.
• The opportunity to make strategic decisions within your business – take ownership and Be Fearless.
• Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
• 28 days holiday.
• Employee Assistance Programme (EAP).
• An awesome referral scheme where you can earn up to £1000 per successful referral.
• Birthdays are for celebrating, so have the day off on us.
• Cycle to work scheme.

Interested in hearing more? Get in touch so we can arrange to meet up and show you around.