At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Join a community that values warmth, genuine connections, and personal growth.
- Why this job: Be part of a vibrant team in a growing hospitality group with real career progression.
- Qualifications: Great people skills and a passion for delivering excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Hospitality Pro: Server at Cozy Pub & Brasserie in Marlow employer: The George and Dragon, Marlow
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that offers a warm and vibrant work environment. With a strong commitment to employee growth through our bespoke Stepping Stones programme and a range of benefits including enhanced maternity and paternity leave, instant pay access, and generous discounts, we ensure our team feels valued and supported. Join us in creating memorable experiences for our guests while enjoying the perks of working in a community-focused atmosphere that is expanding rapidly across the UK.
Contact Details:
The George and Dragon, Marlow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Pro: Server at Cozy Pub & Brasserie in Marlow
✨Tip Number 1
Get to know the venue! Before your interview, pop into the pub or brasserie and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This shows you’re genuinely interested and helps you tailor your answers during the interview.
✨Tip Number 2
Practice your people skills! Since you’ll be working in hospitality, it’s all about making guests feel special. Role-play common scenarios with friends or family, like taking orders or handling complaints, to boost your confidence and show off your interpersonal skills.
✨Tip Number 3
Be ready to share your passion for food! During the interview, talk about your favourite dishes or dining experiences. This not only highlights your interest in quality food but also connects you with the Heartwood Collection’s values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates. Don’t miss out on the chance to join our vibrant team!
We think you need these skills to ace Hospitality Pro: Server at Cozy Pub & Brasserie in Marlow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your CV:Make sure your CV is tailored to the role of a Waiter/Waitress. Highlight any relevant experience in hospitality, customer service, or food and drink. We love seeing how your skills align with what we value at Heartwood Collection!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for vibrant individuals who can bring warmth and charm to our team. A little bit of your unique flair can go a long way!
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of our Heartwood family!
How to prepare for a job interview at The George and Dragon, Marlow
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials. Being able to discuss dishes confidently will impress your interviewers and show your genuine interest in the food they serve.
✨Showcase Your People Skills
Prepare examples of how you've made guests feel special in previous roles. Highlighting your interpersonal skills is crucial, as this job is all about creating a warm and welcoming atmosphere.
✨Demonstrate Flexibility and Reliability
Be ready to discuss times when you’ve adapted to changing situations or gone above and beyond for a customer. This shows that you’re not just a great server but also a team player who can handle the fast-paced environment of hospitality.
✨Express Your Passion for Hospitality
Share why you love working in hospitality and what excites you about joining Heartwood Collection. Your enthusiasm can set you apart from other candidates and align you with their values of excellent service and community spirit.
