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- Tasks: Welcome guests, take orders, and ensure a memorable experience in a lively pub environment.
- Company: The Gatehouse, an award-winning independent pub in Highgate Village.
- Benefits: Competitive pay, career growth opportunities, discounts, and complimentary meals.
- Other info: Enjoy company trips, socials, and a supportive community-focused environment.
- Why this job: Join a fun-loving team and grow your career in a vibrant atmosphere.
- Qualifications: Passion for guest service, quick learner, and a positive attitude.
The predicted salary is between 12 - 15 ÂŁ per hour.
The Gatehouse in Highgate is currently looking for an experienced FOH Team Member to join the team. The Gatehouse is an independent local pub, restaurant and beer garden, located in the picturesque heart of Highgate Village. Under the watchful eye of our head chef Chris Payne, our focus lies on quality seasonal British food with a strong Spanish influence, sourced from the finest producers and suppliers. Every Sunday we serve up the best roasts in Highgate. Behind the bar you’ll find an excellent range of local and continental craft beer and cask ale, an impressive global wine list and classic cocktails. Join us for lunch or dinner, grab a coffee or just roll in for a few pints - we are open seven days a week.
You Are
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What’s in it for me
- Competitive rate per hour + tronc
- Work for a Sunday Times Top 100 Company
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: The Gatehouse
Contact Detail:
The Gatehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Gatehouse for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your big personality shine through. They’re looking for someone who fits into their fun-loving vibe, so don’t be afraid to be yourself and share your passion for great service.
✨Tip Number 3
Prepare for a high-energy environment! Think about examples from your past experiences where you thrived in busy settings. This will demonstrate that you can keep your cool and deliver polished service, even when things get hectic.
✨Tip Number 4
Don’t forget to express your eagerness to grow! The Gatehouse values career advancement, so be sure to mention your desire to learn and take on new responsibilities. Show them you’re ready to level up with their fantastic team!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of individuality, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience in delivering guest-first service and any relevant skills that match what we’re looking for at The Gatehouse.
Be Enthusiastic: Express your excitement about joining our team! We want to see your passion for food, drink, and providing top-notch service. Let us know why you’re keen to grow with us!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at The Gatehouse
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering outstanding guest-first service. Share specific examples from your past experiences where you went above and beyond to make a guest feel special. This will show that you align with the values of the pub.
✨Demonstrate Your Quick Learning Ability
Prepare to discuss how you've quickly adapted to new roles or responsibilities in previous jobs. Highlight any instances where you took the initiative to learn something new, as this is key for thriving in a high-energy venue like The Gatehouse.
✨Embrace the Team Spirit
During the interview, emphasise your ability to collaborate and work well within a team. Share stories that showcase your personality and how you contribute to a fun-loving atmosphere, which is essential for creating memorable guest experiences.
✨Express Your Growth Mindset
Be ready to talk about your career aspirations and how you see yourself growing within the company. Mention any specific skills you’re eager to develop and how you can contribute to the pub's success while advancing your own career.