At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience in a lively pub environment.
- Company: The Gatehouse, a vibrant independent pub in the heart of Highgate Village.
- Benefits: Competitive pay, career growth opportunities, discounts, and complimentary meals during shifts.
- Other info: Enjoy team trips, socials, and a supportive atmosphere where individuality is celebrated.
- Why this job: Join a fun-loving team and grow your career in an award-winning company.
- Qualifications: Passionate about guest service, quick learner, and thrives in high-energy settings.
The predicted salary is between 30285 - 37015 £ per year.
The Gatehouse in Highgate is currently looking for an experienced FOH Team Member to join the team.
The Gatehouse is an independent local pub, restaurant and beer garden, located in the picturesque heart of Highgate Village.
Under the watchful eye of our head chef Chris Payne, our focus lies on quality seasonal British food with a strong Spanish influence, sourced from the finest producers and suppliers.
Every Sunday we serve up the best roasts in Highgate.
Behind the bar you’ll find an excellent range of local and continental craft beer and cask ale, an impressive global wine list and classic cocktails.
Join us for lunch or dinner, grab a coffee or just roll in for a few pints - we are open seven days a week.
You Are
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me
- Competitive rate per hour + tronc
- Work for a Sunday Times Top 100 Company
- Clear pathways for training and career advancement—your growth matters!
• Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards ofup to £1000—bring your friends!
• Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now.
Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
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Team Member employer: The Gatehouse
The Gatehouse in Highgate is an exceptional employer, offering a vibrant and supportive work culture where individuality is celebrated. With clear pathways for career advancement and a focus on employee wellbeing, team members enjoy competitive pay, discounts across venues, and regular social events. Join a passionate team dedicated to delivering outstanding service while working with the freshest seasonal produce in a lively, family-oriented atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Gatehouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Gatehouse
Don't be shy about reaching out to The Gatehouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Gatehouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Gatehouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
