At a Glance
- Tasks: Deliver top-notch customer service and manage stock with flair.
- Company: Join BATA, a long-standing agricultural cooperative with a community spirit.
- Benefits: Enjoy free parking, employee discounts, and a performance bonus.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a team that values high standards and customer satisfaction.
- Qualifications: Retail experience preferred; a passion for agriculture is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
Work Location: Gate Helmsley, York, YO41 1NF
Hours: 24 hours a week, 3 shifts over 7 days
Job type: Part Time, Permanent
Benefits:
- Free onsite parking
- Employee discount
- Company pension
- Company events
- Performance related annual bonus
About us:
BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds, or fertiliser, to name just a few.
About the role:
We are looking for an enthusiastic and motivated Forecourt Operative to join our team at Gate Helmsley. In this role, you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably, applicants would have previous experience within retail. An interest or background in agriculture would be advantageous.
Key Responsibilities of Forecourt Operative:
- Responsible for dealing with customers, ensuring excellent customer service at all times in line with Company standards.
- Responsible for encouraging sales wherever possible and processing orders.
- Responsible for completion of all necessary paperwork and carrying out basic administration.
- Stock implementation / stock rotation / stock control.
- Cash control and cash reconciliation.
- Responsible for store housekeeping to the highest standards.
If you think you have the skills and experience we are looking for as a Forecourt Operative, we would love to hear from you!
Forecourt Operative - Gate Helmsley employer: The Gate
Omni Facilities Management is an exceptional employer, offering a vibrant work culture and numerous benefits that make it a great place to grow your career. With opportunities for career progression into management programs and flexible learning courses, employees enjoy a supportive environment while working with leading hotel brands. Additionally, the company provides attractive perks such as two weekly payments, up to 28 days of paid holiday, and significant retail discounts, ensuring a rewarding experience for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Forecourt Operative - Gate Helmsley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Gate, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Forecourt Operative - Gate Helmsley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Gate that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Gate will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Gate and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Gate
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Gate, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Gate!
