Field Service Engineer in Birmingham

Field Service/Maintenance in Midlands & North with a forward-thinking company specialising in fire prevention and safety. This organisation prides itself on its professional yet friendly environment, offering stability and growth within the fire suppression sector. You will be part of a dedicated team committed to delivering top-quality maintenance solutions while enjoying the benefits of a well-established company that values its employees' expertise and wellbeing. For example, Birmingham, Manchester & Leeds would all be good home locations for interested engineers.

Responsibilities

• Planning maintenance visits efficiently, ensuring all necessary equipment and service kits are ready for each job.
• Building and maintaining professional relationships with customers, acting as a trusted representative of the company.
• Performing thorough maintenance and repair work on water mist suppression systems, adhering to safety standards and manufacturer instructions.
• Labelling and managing removed system items properly, and ensuring they are returned to the company as required.
• Upholding a professional appearance by wearing company-branded clothing and PPE at all times.
• Completing all necessary paperwork accurately and in a timely manner, whether traditionally or via digital tablets.
• Responding promptly to call-outs, maintaining communication with the office during on-call periods.
• Maintaining and inspecting assigned service vehicles, ensuring they meet safety and operational standards.
• Checking and maintaining work equipment and tools, including ladder checks, PAT testing, and calibrations.
• Managing work-related purchases responsibly, keeping detailed records of expenses and receipts.
• Ensuring compliance with training requirements, maintaining valid CSCS or equivalent competency cards.
• Fostering clear communication with colleagues, supervisors, and customers at all times.
• Operating workshop and store equipment safely, wearing the proper PPE, and keeping workspaces tidy and safe.
• Observing all QHSE policies and reporting incidents, near misses, or hazards promptly.

You will have

• Experience working with water mist fire suppression systems and understanding the broader fire prevention sector.
• Technical competence in similar field engineer roles, with the ability to pass manufacturer-specific courses.
• Qualified electrical engineer with at least Level 3 certification; ideally, hold the 18th Edition wiring regulations.
• A CSCS card or equivalent security vetting clearance (Enhanced Level 1 preferred) for working in secured environments.
• Strong customer focus, reliability, and excellent communication skills.
• The ability to manage paperwork accurately (digital or paper-based), plan service visits effectively, and respond quickly to call-outs.
• Good IT skills for managing work schedules, completing reports, and maintaining records.

You will get

As a Field Service Engineer/Field Maintenance Engineer, you will enjoy a salary of £40,000 per annum, plus vehicle, plus benefits.

You can apply to the Field Service Engineer/Field Maintenance Engineer position by pushing the button on this job posting, or by sending your CV in confidence. We look forward to helping you take the next step in your career within this rewarding field.