Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor a dynamic Operations team to ensure top-notch client experiences.
- Company: Global negotiation consultancy with a focus on collaboration and high performance.
- Benefits: Competitive salary, diverse workplace culture, and opportunities for professional growth.
- Why this job: Shape operational excellence and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for people; leadership experience is a plus.
- Other info: Join a diverse team committed to continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.
We pride ourselves on delivering exceptional value to our clients, driven by a culture of collaboration, precision, and high performance. Our Operations team is at the heart of this, ensuring every client experience meets our uncompromising standards. This is a unique opportunity to shape, support, and elevate the operational excellence that underpins our global business.
About the role
You will be responsible for coaching, supporting, and mentoring our small UK based Operations team, ensuring they deliver to the highest standards. Working closely with the Operations Manager, you’ll oversee the smooth delivery of all operational processes, acting as a point of escalation and championing accuracy, consistency, and quality. This is a hands on role, so you’ll need to be comfortable playing your part in delivering tasks as part of the team.
Key responsibilities
- Ensure all operational activities are completed with precision, meeting client and internal expectations
- Coach, mentor and guide a small team in delivering support to the business
- Identify and resolve issues, managing workloads effectively to deliver seamless client commitments.
- Collaborate with senior stakeholders to continuously improve processes
- Act as the voice of operations within the local office, fostering professionalism and respect across the business.
- Uphold a culture of feedback, learning, and continuous improvement.
About You
- You\’ll have a passion for people and a talent for building strong relationships both internally and externally
- Draw on your excellent communication skills and emotional intelligence with stakeholders, clients and the team
- With a hands on approach, you\’ll be used to working effectively in a high volume, fast paced environment
- Bring your organisation skills to help keep everything (and everyone) on track.
- Demonstrate the confidence to take ownership and drive results, solve complex problems while managing stakeholders.
- Experience leading a team (an advantage, but not essential).
We look forward to receiving your application! # bebrilliant
At The Gap Partnership, we are committed to fostering a workplace culture that values and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce enriches our organization, enhances creativity and innovation, and contributes to our overall success. We are dedicated to providing equal opportunities for all individuals regardless of their race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Business Consulting and Services
#J-18808-Ljbffr
Team Lead, Operations (Fixed Term Contract, 12 months) employer: The Gap Partnership
Contact Detail:
The Gap Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead, Operations (Fixed Term Contract, 12 months)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Team Lead role. A personal recommendation can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, culture, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the role. Focus on your leadership skills and how you’ve successfully managed teams in the past – this is key for a Team Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Lead, Operations (Fixed Term Contract, 12 months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Lead, Operations role. Highlight your experience in coaching and mentoring, as well as any operational excellence you've achieved. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves working closely with stakeholders and your team, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you would interact with others in the role.
Highlight Problem-Solving Experience: We love candidates who can tackle complex issues head-on! Share examples from your past where you've successfully resolved challenges or improved processes. This will show us that you're ready to take ownership and drive results.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The Gap Partnership
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent projects. Understanding their negotiation consultancy approach will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a potential Team Lead, it's crucial to highlight your experience in coaching and mentoring. Prepare specific examples of how you've supported team members in the past, focusing on your ability to foster collaboration and drive results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage workloads. Think of scenarios where you've successfully resolved issues or improved processes, and be ready to discuss the outcomes and what you learned from those experiences.
✨Emphasise Your Communication Skills
Since the role involves working closely with stakeholders, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built strong relationships in previous roles and how you plan to maintain professionalism and respect within the team.