At a Glance
- Tasks: Ensure a smooth overnight experience for guests while managing accounts and security.
- Company: Join Cairn Group, a vibrant hospitality company focused on growth and development.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Work in a supportive team environment with plenty of learning opportunities.
- Why this job: Be the friendly face that creates memorable experiences for guests at night.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Hospitality Starts Here
Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you're proud of.
About the role
The moment a guest steps into one of our hotels, whether it be day or night, they walk into a genuinely memorable experience. You'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in any location.
The Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. You'll also be responsible for the security of the hotel and its guests overnight, as well as completing a number of administrative and preparation duties. You will also undertake cleaning duties such as mopping, dusting, and hoovering.
Night Auditor employer: The Gantry Hotel
Cairn Group is an exceptional employer that prioritises the growth and development of its team members in the vibrant hospitality sector. With a supportive work culture that values contributions and fosters learning, employees can thrive in their roles while creating memorable experiences for guests. Located in a dynamic environment, Cairn Group offers unique opportunities for career advancement and a chance to be part of a friendly team dedicated to excellence.
