At a Glance
- Tasks: Create unforgettable guest experiences and manage a vibrant hotel foyer atmosphere.
- Company: Join The Gantry, a supportive and rewarding hospitality environment.
- Benefits: Opportunities for learning, career growth, and recognition.
- Other info: Be part of a friendly team where your contributions truly matter.
- Why this job: Make guests happy and exceed their expectations every day.
- Qualifications: Passion for customer service and innovative problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Hospitality Starts Here. Build Your Future with The Gantry.
Are you ready to grow your career in hospitality? At The Gantry, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you're proud of.
About the role:
This is an exciting and challenging opportunity for an individual who is used to providing excellent customer service and always looking to exceed expectations! You'll have a passion for making guests happy, have innovative ideas on how to deliver wow moments, and enjoy looking for resolutions to any matters raised.
Reporting to the Front of House Manager, the Guest Experience Manager will own the hotel foyer, creating a buzzing atmosphere where all guests feel welcome and in good hands, providing the very best first and last impression, and exceeding expectations in-between! You'll be available to assist with guest requests and also highlight key loyalty members.
Guest Experience Manager employer: The Gantry Hotel
At The Gantry, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Guest Experience Manager, you'll thrive in a dynamic environment where your creativity and passion for hospitality are celebrated, ensuring every guest leaves with unforgettable memories. With a commitment to recognising and rewarding your contributions, The Gantry is the perfect place to build a fulfilling career in the heart of the hospitality industry.
