Restaurant Supervisor in London

Restaurant Supervisor in London

London Full-Time 30000 - 32450 £ / year (est.) No working from home possible
The Gantry Hotel London

At a Glance

  • Tasks: Lead a team to create unforgettable dining experiences and ensure smooth operations.
  • Company: Join Cairn Group, a leading UK hospitality company with over 60 years of expertise.
  • Benefits: Enjoy real-time pay access, discounts, bonuses, and career development opportunities.
  • Other info: Dynamic environment with exciting incentives and a focus on wellbeing.
  • Why this job: Be part of a supportive team where your contributions are valued and recognised.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service.

The predicted salary is between 30000 - 32450 £ per year.

Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued.

About the Role: As Restaurant Supervisor at Cairn Group, you’ll support the leadership team in delivering a smooth, professional and memorable dining experience for every guest. You’ll oversee daily food and beverage service, ensuring high standards in customer satisfaction, staff support, and operational efficiency. Whether managing shifts, mentoring team members, or responding to guest needs, you’ll bring confidence and a passion for hospitality to every part of the dining journey. You'll also help uphold health and safety standards, manage stock levels, and ensure the team consistently delivers service that meets and exceeds expectations.

About You:

  • A Hospitality Hero – You lead with enthusiasm, helping guests feel welcome and valued from start to finish.
  • A Service Superstar – You keep service standards high and work with the team to create smooth, enjoyable experiences.
  • A Team Player – You’re confident taking the lead, supporting your team, and stepping in wherever needed.
  • Cool Under Pressure – You stay calm and collected during busy shifts, helping the team stay focused and productive.
  • A Polished Professional – You represent the brand confidently and maintain a tidy, well-run dining space.
  • Proactive & Organised – You’re great at managing time, overseeing tasks, and supporting day-to-day operations.
  • Experienced & Reliable – You’ve worked in a similar restaurant or hotel environment and are confident with service, systems, and stock control.

About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do.

Benefits:

  • Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
  • Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
  • Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
  • Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
  • Spa Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
  • Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
  • Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join!
  • 24/7 Support: Access our confidential Employee Assistance Programme anytime, anywhere.
  • Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
  • Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
  • Bereavement Leave: We ensure you have the time and support you need to be with your loved ones.

Restaurant Supervisor in London employer: The Gantry Hotel London

Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where your contributions are truly valued. With a strong focus on employee growth through various development programmes and a range of attractive benefits, including real-time pay access and generous discounts, Cairn Group ensures that every team member can thrive both personally and professionally. Located in a dynamic environment, this is a place where you can build a rewarding career while creating memorable experiences for guests.

The Gantry Hotel London

Contact Details:

The Gantry Hotel London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Supervisor in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Gantry Hotel London. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Gantry Hotel London

Don't be shy about reaching out to The Gantry Hotel London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Restaurant Supervisor in London

Customer Service Skills
Team Leadership
Operational Efficiency
Time Management
Health and Safety Standards
Stock Control
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Gantry Hotel London and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Gantry Hotel London

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!