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- Tasks: Lead and inspire a vibrant team to deliver exceptional guest experiences.
- Company: The Ganton Arms, a top gastro pub in London's West End.
- Benefits: Up to £55k salary, bonuses, discounts, and career progression.
- Why this job: Own the venue's performance and make impactful decisions.
- Qualifications: 2+ years as a General Manager with strong leadership skills.
- Other info: Enjoy a fun, family-like culture with regular team socials.
The predicted salary is between 39600 - 66000 £ per year.
Situated off the iconic Carnaby Street, The Ganton Arms is a high performing site consistently ranked as one of the best gastro pubs in the West End. A hotspot for local office workers enjoying lunch or after-work drinks as well as a tourist favourite. The Ganton Arms is a modern food led pub which is proud of its cook from fresh dishes including the best Sunday Roasts in central London. The team also deliver a wide range of premium wines, spirits and cocktails.
As General Manager, you will own every facet of the venue's performance. You'll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You'll also have the chance to train, develop, and progress your career as the company grows.
What we're Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it's your own
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years' experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What's In It For You:
- Competitive salary up to £55,000 (plus generous bonus schemes you can influence)
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days' holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Ready to lead a standout, quality-focused, high performing venue in a buzzing London enclave? If you're bold, people-centric, and commercial with a passion for exceptional food and drink, we'd love to meet you.
General Manager in Westminster employer: The Ganton Arms
Contact Detail:
The Ganton Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local groups, or even pop into pubs like The Ganton Arms to chat with staff and management. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the role shine through. Share your experiences and how you can bring that entrepreneurial flair to the team. Remember, they want someone who can create a buzz and inspire others!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy pub environment. They’ll want to see how you stay cool under pressure and make decisions that benefit both the team and guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager in Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating exceptional experiences for guests and leading a vibrant team.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in managing teams, your knowledge of premium gastropub food and drink, and any relevant achievements that demonstrate your leadership skills.
Be Authentic: Drop the formalities and be yourself in your cover letter. We appreciate authenticity, so share your personal journey and what drives you to apply for this role at The Ganton Arms.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at The Ganton Arms
✨Know Your Venue Inside Out
Before the interview, make sure you research The Ganton Arms thoroughly. Understand its menu, the vibe, and what makes it a hotspot in the West End. This will show your genuine interest and help you discuss how you can enhance its performance.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be ready to share specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your approach to training and mentoring staff, as this aligns with their focus on people development.
✨Demonstrate Financial Acumen
Prepare to discuss your experience with financial management and operations. Bring examples of how you've improved profitability or customer satisfaction in previous roles. This will reassure them that you can handle the business side of running a successful gastropub.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a vibrant environment like The Ganton Arms and how you plan to create a fun atmosphere for both guests and staff. This will resonate well with their company culture.
