At a Glance
- Tasks: Lead and manage a bustling gastro-pub in the heart of Soho.
- Company: Join London's biggest independent pub company with a vibrant culture.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual team trips, management incentives, and a supportive atmosphere.
- Why this job: Take ownership, make strategic decisions, and grow your career in a fun environment.
- Qualifications: 2+ years as a General Manager with strong leadership and customer service skills.
The predicted salary is between 34650 - 42350 £ per year.
The Ganton Arms is a modern British gastro-pub just off Carnaby Street in London's famous West End. An always-on business that trades strongly for both food and drink 7 days a week. Bustling tourist trade year-round as visitors from across the globe flock to London's West End and sample the best of British pub food and service.
Evenings see the arrival of a local office crowd, Saturday nights a lively West End party, while Sundays are regularly fully-booked with a loyal roast following, hard-earned over several years of exemplary online reputation from delivering the area's best roast.
Whats in it for me:
- A competitive salary and bonus scheme
- Training and development
- Career progression and promotion opportunities, with regular new openings around the corner
- 30% discount across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business
- Annual team trips abroad, regular management incentives and socials
- 28 days holiday
- Employee Assistance Programme (EAP)
- An awesome referral scheme
- Birthdays are for celebrating, so have the day off on us
- Cycle to Work scheme
The Role:
As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business-savvy and demonstrating great commercial acumen is a must. Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late-night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we're looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease
- A minimum of 2 years experience as a General Manager
- Solid communication and organisational skills, with an approachable personality
- Superb customer and floor-service skills
- Excellent all-round business knowledge, from financials to customer satisfaction
- An entrepreneurial flair
- Passionate about people, training, mentoring and growing a team
- Personal Licence holder beneficial
Interested in hearing more? Get in touch so we can arrange to meet up, show you around and tell you more about the role.
Welcome to London's Biggest Independent Pub Company!
General Manager in Southall employer: The Ganton Arms
The Ganton Arms, a flagship site for Urban Pubs and Bars in the vibrant heart of Soho, offers an exceptional work environment where employees are valued and encouraged to thrive. With competitive salaries, extensive training and development opportunities, and a fun, family-like atmosphere, team members can enjoy a fulfilling career while being part of a multi-award-winning pub group. The location not only attracts a bustling tourist trade but also fosters a loyal local following, making it an exciting place to work and grow professionally.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Southall
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ganton Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ganton Arms
Don't be shy about reaching out to The Ganton Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Southall
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ganton Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ganton Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
